Principal Relationship Management - Strategic Client Management (Remote-Eligible
Capital One National Association, Chicago, Illinois, United States
Principal Relationship Management - Strategic Client Management (Remote-Eligible)
Our US & Canadian Markets team is seeking a Principal Relationship Management and Business Development Associate to join our Strategic Client Management team. This role will focus on working with companies of key importance to Discover Global Network to overcome long-standing acceptance objections.
Responsibilities
Strategic Growth: Strategically identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth
Business Development: Creating business cases for new development activities with internal and external partners
Relationship Management: Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies
Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume
Risk & Compliance: Actively managing and evaluating risk and customer‑impacting issues, and ensuring compliance with new processes during contract and pricing negotiations
Market Analysis: Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation
Client Engagement: This is a client‑facing role requiring approximately 25-30% travel
The Ideal Candidate will possess
Strong negotiation and communication skills at the C‑Suite level, including the ability to tailor communication across different leadership levels
Deep knowledge of the payments industry, particularly debit and credit pricing
Demonstrated entrepreneurial drive, proactive approach, and ability to anticipate market trends within the vertical
Resiliency to navigate adversity in a fast paced environment
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 6 years of business development, sales, strategy or relationship management experience within the financial services or payments industry
Preferred Qualifications
Bachelor's Degree in Business, Finance or Marketing
8+ years of business development, sales, strategy or relationship management experience within the financial services or payments industry
Capital One is open to hiring a Remote Employee for this opportunity.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Remote (Regardless of Location): $138,100 - $157,700 for Principal Relationship Management
Riverwoods, IL: $138,100 - $157,700 for Principal Relationship Management
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please.
Equal Opportunity Employer Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
For accommodations, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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Responsibilities
Strategic Growth: Strategically identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth
Business Development: Creating business cases for new development activities with internal and external partners
Relationship Management: Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies
Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume
Risk & Compliance: Actively managing and evaluating risk and customer‑impacting issues, and ensuring compliance with new processes during contract and pricing negotiations
Market Analysis: Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation
Client Engagement: This is a client‑facing role requiring approximately 25-30% travel
The Ideal Candidate will possess
Strong negotiation and communication skills at the C‑Suite level, including the ability to tailor communication across different leadership levels
Deep knowledge of the payments industry, particularly debit and credit pricing
Demonstrated entrepreneurial drive, proactive approach, and ability to anticipate market trends within the vertical
Resiliency to navigate adversity in a fast paced environment
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 6 years of business development, sales, strategy or relationship management experience within the financial services or payments industry
Preferred Qualifications
Bachelor's Degree in Business, Finance or Marketing
8+ years of business development, sales, strategy or relationship management experience within the financial services or payments industry
Capital One is open to hiring a Remote Employee for this opportunity.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Remote (Regardless of Location): $138,100 - $157,700 for Principal Relationship Management
Riverwoods, IL: $138,100 - $157,700 for Principal Relationship Management
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please.
Equal Opportunity Employer Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
For accommodations, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
#J-18808-Ljbffr