Member Service Representative / Teller
Financial Staffing Resources, Dallas, Texas, United States, 75215
Company Description
FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have an unparalleled understanding of our client’s business culture and candidate expectations. We expertly match our candidates talent to our clients need for any all staff levels within the credit union organization, from teller to CEO we can make it happen for you.
Job Description HIRING: Member Service Representative / Teller
If you are someone who thrives on helping people and takes pride in delivering friendly, accurate and efficient service, this could be a great fit. This role is the face of the branch, providing exceptional service to walk up members while supporting the full Farmers Branch team.
What You Will Do You will be responsible for delivering fast, accurate teller transactions and creating a welcoming experience for every member interaction. In addition, you will:
Perform teller transactions at the teller counter
Answer incoming phone calls promptly and professionally
Assist with balancing and replenishing the ATM and cash vault
Support members with Online Banking, Mobile App access, Debit Cards, Credit Cards, Bill Pay and other deposit account services
Assist members with lending needs, including receiving loan applications, answering questions and helping close loans
Process address changes, account adjustments and other account maintenance requests
Process check orders and reorders
Maintain the Farmers Branch service totals spreadsheet
Mail daily overdraft letters and repayment plan documents
Scan checks daily for Federal Reserve processing
Provide backup support to the Farmers Branch Teller II and team members at other branches as needed
Complete additional duties as assigned by supervisors
This position plays a vital role in supporting both members and internal departments, ensuring smooth daily operations and a consistently high level of service.
Qualifications Previous teller experience preferred. Cash handling/balancing experience required.
Additional Information What We Offer:
$17-19/hr
Monday - Friday 8:15AM - 4:30PM, NO Saturdays
FREE
medical,dental, vision, long term disability and group life coverage for employee
401K with an 6% +employer match
Paid time off and paid holidays
Stable, mission driven credit union environment
#J-18808-Ljbffr
Job Description HIRING: Member Service Representative / Teller
If you are someone who thrives on helping people and takes pride in delivering friendly, accurate and efficient service, this could be a great fit. This role is the face of the branch, providing exceptional service to walk up members while supporting the full Farmers Branch team.
What You Will Do You will be responsible for delivering fast, accurate teller transactions and creating a welcoming experience for every member interaction. In addition, you will:
Perform teller transactions at the teller counter
Answer incoming phone calls promptly and professionally
Assist with balancing and replenishing the ATM and cash vault
Support members with Online Banking, Mobile App access, Debit Cards, Credit Cards, Bill Pay and other deposit account services
Assist members with lending needs, including receiving loan applications, answering questions and helping close loans
Process address changes, account adjustments and other account maintenance requests
Process check orders and reorders
Maintain the Farmers Branch service totals spreadsheet
Mail daily overdraft letters and repayment plan documents
Scan checks daily for Federal Reserve processing
Provide backup support to the Farmers Branch Teller II and team members at other branches as needed
Complete additional duties as assigned by supervisors
This position plays a vital role in supporting both members and internal departments, ensuring smooth daily operations and a consistently high level of service.
Qualifications Previous teller experience preferred. Cash handling/balancing experience required.
Additional Information What We Offer:
$17-19/hr
Monday - Friday 8:15AM - 4:30PM, NO Saturdays
FREE
medical,dental, vision, long term disability and group life coverage for employee
401K with an 6% +employer match
Paid time off and paid holidays
Stable, mission driven credit union environment
#J-18808-Ljbffr