Frontline IT Service Desk Specialist I

A public higher education system seeks a full-time Service Desk Specialist I to provide customer support for multiple universities. The role involves troubleshooting various IT issues, assisting employees with payroll, benefits, and application processes, and ensuring exceptional service for enterprise products. Candidates must possess an Associate's Degree and have at least one year of experience in a Service Desk environment. Strong customer service and communication skills are essential. The position is based in Sandersville, GA. #J-18808-Ljbffr