A dynamic technology startup in New York is seeking a BizOps Functional Ops Manager. This role involves leading the customer health and retention initiatives while driving strategic data analysis and resource planning. The ideal candidate will have 7-10 years of experience in BizOps, coupled with strong analytical skills and familiarity with tools like Excel and SQL. Responsibilities include building retention forecasting models and creating actionable strategies to enhance customer success and maximize Net Revenue Retention. Competitive compensation and growth opportunities are offered.
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