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SERVICE ADVISOR / COUNTER HELP

Cromwell Automotive, Cromwell, Connecticut, us, 06416

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Full-Time | Monday–Friday + Some Saturdays (8:00am–2:00pm)

At Cromwell Automotive, we are looking for the person who keeps the entire service department organized and moving. This role requires someone who can multitask and thrive in a fast-paced environment where there is rarely a dull moment.

Responsibilities

Provide strong phone communication with a variety of customer types

Greet customers and accurately document repair needs

Write clear repair orders and communicate with technicians

Provide accurate estimates and timelines

Schedule appointments and manage workflow

Order parts and coordinate repairsMaintain proper inventory levels using Tekmetric management software

Assist with counter sales for automotive and outdoor power equipment

What We Are Looking For

Organized and detail-oriented

Comfortable discussing repairs and pricing

Outdoor power equipment knowledge strongly preferred

Familiarity with 2-cycle and 4-cycle engines

Compensation

$20–$35 per hour based on experience

If you are ready to be part of a growing, professional team, we encourage you to apply.

Call Rodney at (860) 613-2355

Applicants are welcome to apply in person at Cromwell Automotive

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