Assistant Director of Communication Lab
The University of North Carolina, Greensboro, North Carolina, us, 27497
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
The mission of the Division of Student Success is to work in partnership with the University community to deliver high quality services to facilitate the recruitment, retention and graduation of a diverse student population and strive to provide service, leadership, and transitional student support for UNCG . The Division of Student Success is committed to designing, implementing, and providing the services necessary to promote student success throughout the entire student life cycle from day one to diploma. This division includes the offices of University Advising, New Student Transitions & First Year Experience, Students First Office, Academic Achievement Center, TRIO Programs, UNCG Guarantee, GEAR UP UNCG , the STEM Learning Center, and the Communication Lab.
Position Summary
The Communication Lab is an integral component of the Division of Student Success. The Assistant Director (with a focus on written communication) will support the Director in enhancing students’ writing skills across disciplines, focusing on one-on-one consultations and active learning strategies. This role involves overseeing the day-to-day operations of both the physical and online Communication Lab, assisting in staff training, and contributing to program development that aligns with the Lab’s commitment to fostering inclusive and engaging communication support for a diverse student population.
Minimum Qualifications
Master’s degree in English, Education, or a closely related field.
Minimum 3 years of experience in writing center support, communication center support, or academic support services.
Demonstrated knowledge of writing center pedagogy and student-centered tutoring approaches.
Experience in training and supervising student workers in an academic support setting.
Experience and expertise in teaching at the college level in English or a related field.
Strong commitment to promoting diversity, equity, and inclusion within the academic community.
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications
Prior experience in a leadership or supervisory role within a writing center or communication center.
Proficiency with digital platforms, such as Microsoft 365 and online tutoring tools.
Experience in curriculum development and working with faculty to integrate writing support into coursework.
Record of engaging in research or assessment related to writing center effectiveness and student outcomes.
Special Instructions to Applicants Recruitment Range
Recruitment Range $47,379 - $50,000
Org #-Department
Org #-Department Communication Lab - 10908
Job Open Date
Job Open Date 02/18/2026
For Best Consideration Date
For Best Consideration Date 02/25/2026
Job Close Date
Open Until Filled Yes
FTE
FTE 1.000
Type of Appointment
Type of Appointment Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year
Number of Months per Year 12
FLSA
FLSA Exempt
Key Responsibilities Percentage Of Time 40%
Key Responsibility
Center Operations and Management - Assist in managing the Communication Lab’s daily operations, ensuring effective service delivery in both in-person and online formats.
Support program development and innovation to meet the evolving writing needs of UNCG students.
Percentage Of Time 30%
Key Responsibility
Staff Training and Development - Contribute to the recruitment, training, and evaluation of student staff, emphasizing best practices in writing tutoring and peer support.
Develop and facilitate ongoing professional development opportunities for staff to enhance their tutoring skills and knowledge.
The AD may be asked to teach the training course for undergraduate consultants up to once yearly.
Percentage Of Time 15%
Key Responsibility
Assessment and Continuous Improvement - Collaborate with the Director in conducting assessments and research initiatives to measure the Communication Lab’s impact on student writing competencies and identify areas for improvement.
Percentage Of Time 15%
Key Responsibility
Outreach and Collaboration - Assist in fostering partnerships with academic departments to integrate writing support into the curriculum and participate in campus-wide initiatives that promote academic success and retention.
ADA Checklist ADA Checklist R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).
Physical Effort
Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - F, Lifting-0-30 lbs. - O
Work Environment
Driving - Car/Truck - O, Inside - C, Overtime - O
Required Documents
Resume/CV
Cover Letter
List of References
Optional Documents Supplemental Questions
Required fields are indicated with an asterisk (*).
* Please indicate how you learned of the vacant position for which you are applying:
UNCGjobsearch Website
Greensboro News & Record
Carolina Peacemaker
Other Newspaper
The Chronicle of Higher Education
Inside Higher Ed
Other Professional Journal
NCWorks.gov
UNC System Job Board
Other Online Job Board
Personal Networking
Other
* If you selected "Other", please provide the name of the resource here. (Open Ended Question)
* Are you eligible to work in the United States without sponsorship?
Yes
No
* Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?
Yes
No
#J-18808-Ljbffr
Primary Purpose of the Organizational Unit
The mission of the Division of Student Success is to work in partnership with the University community to deliver high quality services to facilitate the recruitment, retention and graduation of a diverse student population and strive to provide service, leadership, and transitional student support for UNCG . The Division of Student Success is committed to designing, implementing, and providing the services necessary to promote student success throughout the entire student life cycle from day one to diploma. This division includes the offices of University Advising, New Student Transitions & First Year Experience, Students First Office, Academic Achievement Center, TRIO Programs, UNCG Guarantee, GEAR UP UNCG , the STEM Learning Center, and the Communication Lab.
Position Summary
The Communication Lab is an integral component of the Division of Student Success. The Assistant Director (with a focus on written communication) will support the Director in enhancing students’ writing skills across disciplines, focusing on one-on-one consultations and active learning strategies. This role involves overseeing the day-to-day operations of both the physical and online Communication Lab, assisting in staff training, and contributing to program development that aligns with the Lab’s commitment to fostering inclusive and engaging communication support for a diverse student population.
Minimum Qualifications
Master’s degree in English, Education, or a closely related field.
Minimum 3 years of experience in writing center support, communication center support, or academic support services.
Demonstrated knowledge of writing center pedagogy and student-centered tutoring approaches.
Experience in training and supervising student workers in an academic support setting.
Experience and expertise in teaching at the college level in English or a related field.
Strong commitment to promoting diversity, equity, and inclusion within the academic community.
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications
Prior experience in a leadership or supervisory role within a writing center or communication center.
Proficiency with digital platforms, such as Microsoft 365 and online tutoring tools.
Experience in curriculum development and working with faculty to integrate writing support into coursework.
Record of engaging in research or assessment related to writing center effectiveness and student outcomes.
Special Instructions to Applicants Recruitment Range
Recruitment Range $47,379 - $50,000
Org #-Department
Org #-Department Communication Lab - 10908
Job Open Date
Job Open Date 02/18/2026
For Best Consideration Date
For Best Consideration Date 02/25/2026
Job Close Date
Open Until Filled Yes
FTE
FTE 1.000
Type of Appointment
Type of Appointment Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year
Number of Months per Year 12
FLSA
FLSA Exempt
Key Responsibilities Percentage Of Time 40%
Key Responsibility
Center Operations and Management - Assist in managing the Communication Lab’s daily operations, ensuring effective service delivery in both in-person and online formats.
Support program development and innovation to meet the evolving writing needs of UNCG students.
Percentage Of Time 30%
Key Responsibility
Staff Training and Development - Contribute to the recruitment, training, and evaluation of student staff, emphasizing best practices in writing tutoring and peer support.
Develop and facilitate ongoing professional development opportunities for staff to enhance their tutoring skills and knowledge.
The AD may be asked to teach the training course for undergraduate consultants up to once yearly.
Percentage Of Time 15%
Key Responsibility
Assessment and Continuous Improvement - Collaborate with the Director in conducting assessments and research initiatives to measure the Communication Lab’s impact on student writing competencies and identify areas for improvement.
Percentage Of Time 15%
Key Responsibility
Outreach and Collaboration - Assist in fostering partnerships with academic departments to integrate writing support into the curriculum and participate in campus-wide initiatives that promote academic success and retention.
ADA Checklist ADA Checklist R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).
Physical Effort
Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - F, Lifting-0-30 lbs. - O
Work Environment
Driving - Car/Truck - O, Inside - C, Overtime - O
Required Documents
Resume/CV
Cover Letter
List of References
Optional Documents Supplemental Questions
Required fields are indicated with an asterisk (*).
* Please indicate how you learned of the vacant position for which you are applying:
UNCGjobsearch Website
Greensboro News & Record
Carolina Peacemaker
Other Newspaper
The Chronicle of Higher Education
Inside Higher Ed
Other Professional Journal
NCWorks.gov
UNC System Job Board
Other Online Job Board
Personal Networking
Other
* If you selected "Other", please provide the name of the resource here. (Open Ended Question)
* Are you eligible to work in the United States without sponsorship?
Yes
No
* Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?
Yes
No
#J-18808-Ljbffr