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Senior Content Production Specialist/Engineer, iWork

Apple Inc., Cupertino, California, United States, 95014

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Cupertino, California, United States Software and Services

The Senior Content Production Specialist is a key team player in ensuring new designintentions of Apple’s iWork products. In this role, you will provide technical productionexpertise combined with an extraordinary sense of design and technical acumen to maintainthe high-level design and quality standards that are the hallmark of Apple. We’re looking for anexperienced Production Specialist/Engineer who is passionate about technical production andworkflow processes. You’ll work with designers and engineers to ensure a successful productfor both iWork and its users.

Description You will be leading the process of translating designs into technical products — templates andthemes — across all three iWork apps. This position requires you to haveimpeccable production skills — layout, typography, color — and have a keen eye for inconsistencies. You will also have a background in management of production teams, andexpertise in complex workflows. As you work through file creation, you will need to keep inmind how the end user will experience the template and the app on both macOS and iOS, aswell as any new app features being introduced. An organized individual, with accuratelystructured files, is essential to the workflow. The position requires deliverables to be providedunder tight deadlines — exceptional attention to detail is a requirement, as well as an ability toproblem solve, easily deal with tedious tasks, mediate, and cope with rapid change. Above all,the role requires a dedicated individual who understands Apple's high standards and designaesthetic.

Responsibilities

Management and hands-on production and workflow development

- Initial collaboration with Content Design to produce new design templates

iWork Content Production (templates):

- Building new templates (very technical process re: accuracy, following established methods

for successful deliverables, testing by importing)

- audits of various template features, functions, imagery, placeholder text

realities, work with ENG to add new features to accomplish those goals when possible

- AX Testing of new templates, sample docs

- Internal QA: cross-checking new content to guarantee our work moves into the builds

without creating bugs

New Feature Implementation:

- work closely with ENG, Design + HI as new features are developed

- flexibility in content creation including the new features occurring in parallel with feature

GitHub:

- checking out repos, checking in changes to content files and import-generated files

- understanding how repos behave, tracking file changes for bug investigations, fixing

conflicts

- working in SourceTree and/or Terminal for GitHub management

- responsiveness and ability to deploy updated ENG requirements including creating Pull

Requests for multiple repo checkins; managing the impact on workflow

- close partnership with ENG as new processes are required, and are tested and tweaked in

Radar:

- bug writing/investigating/fixing is complex and requires a deep understanding of our apps

functionality and our templates intent

- need a clear understanding of how to investigate our apps and content to diagnose issues

QA finds and communicate findings and proposed fix both efficiently and effectively

- close collaboration with Design re: bug fixes requirement vs. template design/layout

adjustments

Native Tools:

- communicate with ENG re: need for updates to the Ginger Native Tools (GNT) app in

response to bug fixes or feature additions or process enhancements

- proactively define and test Native Tool improvements working with our Content ENG

- assist in development of internal tools and workflows to support content development

- awareness of LOC layout impacts in new template designs

- collaboratively fix LOC bugs, ensuring design integrity and functionality for templates in

other regions.

Minimum Qualifications

5+ years experience in production management and production for software

Management experience in a related field

Coding and software development experience preferred

Experience in complex technical workflows in a software environmentExperience in software testing on different hardware environments

Fluent in Keynote, Pages, and Numbers

Working knowledge of Adobe Photoshop and Illustrator

An understanding of GitHub, Terminal, and Radar

Quality assurance experience and expertise

Preferred Qualifications

Exceptional attention to detail

Highly organized and excellent at recognizing inconsistencies

Clear and concise written and verbal communication skills

A deep appreciation for finding simple solutions to complex problems

Ability to manage several multi-layered files and a variety of apps

Comfortable working in rapid iteration

Systematic thinker

Inclusive leadership skills and experience

Approaches problems flexibly and adaptively

Builds networks of collaboration across functions

Ability to manage ambiguity and complexity, and solving problems with innovative

approaches

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $176,600 and $265,600, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Apple accepts applications to this posting on an ongoing basis.

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