Junior IT Help Desk Analyst

A financial institution in Winston-Salem is seeking a Help Desk Analyst I. The role involves providing exceptional member service and technical support for software and hardware issues. Ideal candidates will have 0-2 years of experience in computer support and must possess strong communication skills and a customer service background. Responsibilities include troubleshooting, documentation of issues, and supporting IT projects, all under direct supervision. This position offers the opportunity to develop technical skills in a supportive environment. #J-18808-Ljbffr