Commercial Landscape - Account Manager
Monarch Landscape Companies, Kent, Washington, us, 98089
Current job opportunities are posted here as they become available.
Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!
Job Summary You’ll manage daily operations of sites within an assigned territory to ensure delivery of high quality service to clients. You’ll be responsible for client and employee retention, crew productivity, and workplace safety.
Essential Duties and Responsibilities
Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs
Conduct walk-throughs with client and other company representative as appropriate
Work closely with production staff to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of quality
Effectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clients
Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed
Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees
Review and approve time cards for accurate and timely submission to payroll
Analyze and understand cost reports and budget variances related to contract projects
Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs
Collaborate with Service & Operations Support to propose, track, and resolve minor extra work projects to current clients
Work closely with Project Manager on A/B client communication and expectations, including site information and capital or large-scale projects
Meet or exceed annual sales goals
Add and update client and project information in CRM software
Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards
Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees.
Constantly promote and encourage adherence to company policies and best practices
Supervisory Responsibilities
Direct supervision of 15 to 20 employees
Training, planning, assigning and directing work
Conflict resolution
Ensure successful completion of tasks delegated to Crew Supervisor(s)
Recommending potential clients to business development team, based on current relationships
Qualifications Education
Bachelor’s degree in Business Administration, Landscape Architecture or Horticulture preferred
Experience
At least 7 years related work experience
License or Certification
As required by state and federal law
Valid driver license issued by the state where employed
Commercial Pesticide Applicators License, or ability to obtain within 1 year
Certified Landscape Technician (CLT) or ability to obtain within 1 year
Specialized Skills
Strong relationship building and customer relations skills
Strong management and leadership skills
Experience working the commercial property managers a plus
Effective oral and written communication
Ability to operate commercial landscape equipment and tools
Have a working understanding of irrigation repairs and familiarity with irrigation controller monitoring and adjusting
Ability to prioritize multiple tasks and perform well under deadlines
Organizational skills
Flexibility
Basic understanding of Microsoft Excel, Word and Outlook
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to interpret a variety of instructions in written, oral, diagram and/or schedule format
Ability to read, write and comprehend English
Ability to speak effectively before employees and clients
Bi-lingual English/Spanish strongly preferred, including ability to read, interpret and translate documents and verbal presentations
Basic math
Total Rewards At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.
Monarch also provides eligible employees with an array of additional benefits, including:
The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life/AD&D; and a number of supplemental insurances
Company Provided Life/AD&D
Employee Assistance Program
7 Paid Holidays
3 Days Paid Bereavement
5 Days Paid Jury Duty
Employee Equity Program
1% - 2% commission paid on ancillary gross margin sales.
Paid Time Off Starting at 2 weeks per year
Sick Pay in accordance with applicable state or local ordinance
Take Home Vehicle
On-Demand Pay Through A Partnership with DailyPay
Gym Membership and Mobile Carrier Discounts
Education Assistance
The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.
Pay range: $77,968.80 - $91,000
Monarch Landscaping, WA is an EEO and E-Verify participating employer.
Monarch Landscaping, WA is an On Demand Daily Pay employer.
#J-18808-Ljbffr
Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!
Job Summary You’ll manage daily operations of sites within an assigned territory to ensure delivery of high quality service to clients. You’ll be responsible for client and employee retention, crew productivity, and workplace safety.
Essential Duties and Responsibilities
Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs
Conduct walk-throughs with client and other company representative as appropriate
Work closely with production staff to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of quality
Effectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clients
Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed
Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees
Review and approve time cards for accurate and timely submission to payroll
Analyze and understand cost reports and budget variances related to contract projects
Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs
Collaborate with Service & Operations Support to propose, track, and resolve minor extra work projects to current clients
Work closely with Project Manager on A/B client communication and expectations, including site information and capital or large-scale projects
Meet or exceed annual sales goals
Add and update client and project information in CRM software
Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards
Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees.
Constantly promote and encourage adherence to company policies and best practices
Supervisory Responsibilities
Direct supervision of 15 to 20 employees
Training, planning, assigning and directing work
Conflict resolution
Ensure successful completion of tasks delegated to Crew Supervisor(s)
Recommending potential clients to business development team, based on current relationships
Qualifications Education
Bachelor’s degree in Business Administration, Landscape Architecture or Horticulture preferred
Experience
At least 7 years related work experience
License or Certification
As required by state and federal law
Valid driver license issued by the state where employed
Commercial Pesticide Applicators License, or ability to obtain within 1 year
Certified Landscape Technician (CLT) or ability to obtain within 1 year
Specialized Skills
Strong relationship building and customer relations skills
Strong management and leadership skills
Experience working the commercial property managers a plus
Effective oral and written communication
Ability to operate commercial landscape equipment and tools
Have a working understanding of irrigation repairs and familiarity with irrigation controller monitoring and adjusting
Ability to prioritize multiple tasks and perform well under deadlines
Organizational skills
Flexibility
Basic understanding of Microsoft Excel, Word and Outlook
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to interpret a variety of instructions in written, oral, diagram and/or schedule format
Ability to read, write and comprehend English
Ability to speak effectively before employees and clients
Bi-lingual English/Spanish strongly preferred, including ability to read, interpret and translate documents and verbal presentations
Basic math
Total Rewards At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.
Monarch also provides eligible employees with an array of additional benefits, including:
The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life/AD&D; and a number of supplemental insurances
Company Provided Life/AD&D
Employee Assistance Program
7 Paid Holidays
3 Days Paid Bereavement
5 Days Paid Jury Duty
Employee Equity Program
1% - 2% commission paid on ancillary gross margin sales.
Paid Time Off Starting at 2 weeks per year
Sick Pay in accordance with applicable state or local ordinance
Take Home Vehicle
On-Demand Pay Through A Partnership with DailyPay
Gym Membership and Mobile Carrier Discounts
Education Assistance
The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.
Pay range: $77,968.80 - $91,000
Monarch Landscaping, WA is an EEO and E-Verify participating employer.
Monarch Landscaping, WA is an On Demand Daily Pay employer.
#J-18808-Ljbffr