
Head of AI-Driven Customer Segmentation Platform
Uber, San Francisco, California, United States
A leading mobility company seeks a Head of Segmentation Platform to oversee the design and development of a core Customer Support Segmentation Platform. The role requires expertise in product operations and GenAI, with responsibilities including strategy definition, collaboration with cross-functional teams, and leading the evolution to AI-based segmentation. The candidate should possess strong collaboration and communication skills, with a minimum of 8 years of experience in relevant fields, including customer support workflows. #J-18808-Ljbffr