About The Role
We are looking for an organized, customer‑focused
Customer Service & Sales Support Specialist
to join our growing team. In this role, you will support customers by accurately processing orders, managing quotes, and providing timely updates on product availability and delivery. You’ll work closely with internal teams and have the opportunity to grow into specialized quoting or product‑line expertise. If you enjoy problem‑solving, clear communication, and working in a fast‑paced environment, this role is an excellent fit.
Key Responsibilities
Review and interpret bills of materials and product catalogs to support customer requests
Enter and manage customer orders and quotes within the Microsoft Dynamics ERP system
Maintain consistent communication with customers regarding order status, lead times, and deliveries
Work from a shared inbox, self‑assigning tasks to ensure efficient workflow and avoid duplication
Support continuous improvement by identifying and suggesting process enhancements
Develop deeper expertise in technical quoting or product‑specific knowledge as experience grows
Skills & Qualifications Required Skills:
Experience in customer service and/or sales support
Strong attention to detail and the ability to interpret technical product information
Clear written and verbal communication skills
Ability to manage multiple tasks while maintaining accuracy
Proficiency in Microsoft Office; experience with Microsoft Dynamics ERP is a plus
Experience Level:
Intermediate‑level (previous experience in order entry, quoting, or customer support preferred)
Top Skills For Success:
Customer service
Sales support
Technical comprehension
Organization & follow‑through
Problem‑solving
Why Join Us?
Opportunity to grow into specialized quoting or product‑line expertise
Collaborative team environment with a focus on continuous improvement
Meaningful customer interaction where your accuracy and communication make a direct impact
Stable company with opportunities for advancement
Job Type & Location This is a Contract to Hire position based out of Wheeling, IL.
Pay And Benefits The pay range for this position is $21.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in Wheeling, IL. Application Deadline: This position is anticipated to close on Feb 27, 2026.
About Aston Carter Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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Customer Service & Sales Support Specialist
to join our growing team. In this role, you will support customers by accurately processing orders, managing quotes, and providing timely updates on product availability and delivery. You’ll work closely with internal teams and have the opportunity to grow into specialized quoting or product‑line expertise. If you enjoy problem‑solving, clear communication, and working in a fast‑paced environment, this role is an excellent fit.
Key Responsibilities
Review and interpret bills of materials and product catalogs to support customer requests
Enter and manage customer orders and quotes within the Microsoft Dynamics ERP system
Maintain consistent communication with customers regarding order status, lead times, and deliveries
Work from a shared inbox, self‑assigning tasks to ensure efficient workflow and avoid duplication
Support continuous improvement by identifying and suggesting process enhancements
Develop deeper expertise in technical quoting or product‑specific knowledge as experience grows
Skills & Qualifications Required Skills:
Experience in customer service and/or sales support
Strong attention to detail and the ability to interpret technical product information
Clear written and verbal communication skills
Ability to manage multiple tasks while maintaining accuracy
Proficiency in Microsoft Office; experience with Microsoft Dynamics ERP is a plus
Experience Level:
Intermediate‑level (previous experience in order entry, quoting, or customer support preferred)
Top Skills For Success:
Customer service
Sales support
Technical comprehension
Organization & follow‑through
Problem‑solving
Why Join Us?
Opportunity to grow into specialized quoting or product‑line expertise
Collaborative team environment with a focus on continuous improvement
Meaningful customer interaction where your accuracy and communication make a direct impact
Stable company with opportunities for advancement
Job Type & Location This is a Contract to Hire position based out of Wheeling, IL.
Pay And Benefits The pay range for this position is $21.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in Wheeling, IL. Application Deadline: This position is anticipated to close on Feb 27, 2026.
About Aston Carter Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
#J-18808-Ljbffr