**Position Summary**Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.**Role and Responsibilities**The primary purpose of the role is to manage sales relationships and ensure a positive experience for Samsung's B2B eCommerce customers.The people here at Samsung don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Today, an increasing number of Businesses are turning to buy online directly from OEMs and we want to provide SMBs, Mid-Market, Enterprise customers a one-stop shop with the Samsung Business eStore offering Samsung's ecosystem of products and services. This role helps Samsung deliver our world-class experience to B2B customers buying online.The ideal candidate will demonstrate a strong understanding and passion for Sales, customer communication, account management and customer support (from pre-sales to post-purchase), internal communication in a large organization, eCommerce operations and systems, data and analysis, and be able to articulate ideas that build and improve processes. The role will work closely with customers, sales colleagues, other eCommerce functions and cross-functional partners in Mobile, Display, TV, Memory and Appliance product lines to deliver a positive customer experience for the Samsung Business eStore.**THE POSITION****Specific responsibilities include:**• Sell Samsung Products and Solutions, directly to SMBs, mid-market companies, and strategic partners, via Samsung's B2B Online eCommerce Store• Identify and qualify business opportunities and sales pipelines with both existing accounts and through autonomously prospecting new accounts• Manage customer accounts and post-purchase order requirements and issues to ensure a positive customer experience and repeat purchasing (full lifecycle)• Track customer requests and status while working with various internal teams to fulfill the need• Analyze data and identify opportunities for improvement and growth both within accounts and more broadly with Samsung B2B eCommerce• Develop account plans aligned with our customers’ strategies, assess their progress and guide them on the journey of transformation to mobility, while growing adoption of the Samsung ecosystem (Mobile, Display, TV, Memory and Appliance)• Ensure 100% satisfaction with all prospects and customers**Skills and Qualifications****Background & Competencies Required:**• 6+ years’ experience with a proven track record in sales, account management, customer service, business development and strategic sales, preferably in Technology companies• A “get it done now” attitude with experience and capability to work in a highly autonomous environment• Experience structuring Sales Agreements, POs, Custom offers, Bundles, Solutions to facilitate a Business Deal• Strong organizational skills with an ability to create and maintain good sales records and forecasting methodologies• Strong project or program management experience with attention to documentation, tracking and details• Proven ability to develop and maintain effective work relationships, and influence both internal and external stakeholders• Ability to articulate and present our value proposition to target strategic partners• Ability to gather and leverage data to develop compelling strategies, then bring a plan to fruition with seamless execution and attention to detail• Strong customer-centric focus/ability to anticipate and react to user needs• Demonstrated ability to work collaboratively with diverse teams to achieve necessary results• Demonstration of innovation and initiative; always looking at improving the customer experience and processes while also displaying a willingness to dive into the details and help wherever necessary• Ability to anticipate how a decision made can affect our customers, partners, ecosystem and operations• Expertise in Microsoft Excel• Strong understanding of current technologies and systems that support the digital ecosystem• Strong understanding of eCommerce sites and merchandising**Preferred Qualification:**• Bachelor’s degree preferred.#LI-RL2Life @ Samsung -Benefits @ Samsung -**NEW JERSEY ONLY**The salary range for this role is expected to be between $125,000 and $140,000.
Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.
In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.\* Please visit
to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click .At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.\* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and
provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.**Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process**Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA\_Accommodations\_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries. #J-18808-Ljbffr
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.**Role and Responsibilities**The primary purpose of the role is to manage sales relationships and ensure a positive experience for Samsung's B2B eCommerce customers.The people here at Samsung don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Today, an increasing number of Businesses are turning to buy online directly from OEMs and we want to provide SMBs, Mid-Market, Enterprise customers a one-stop shop with the Samsung Business eStore offering Samsung's ecosystem of products and services. This role helps Samsung deliver our world-class experience to B2B customers buying online.The ideal candidate will demonstrate a strong understanding and passion for Sales, customer communication, account management and customer support (from pre-sales to post-purchase), internal communication in a large organization, eCommerce operations and systems, data and analysis, and be able to articulate ideas that build and improve processes. The role will work closely with customers, sales colleagues, other eCommerce functions and cross-functional partners in Mobile, Display, TV, Memory and Appliance product lines to deliver a positive customer experience for the Samsung Business eStore.**THE POSITION****Specific responsibilities include:**• Sell Samsung Products and Solutions, directly to SMBs, mid-market companies, and strategic partners, via Samsung's B2B Online eCommerce Store• Identify and qualify business opportunities and sales pipelines with both existing accounts and through autonomously prospecting new accounts• Manage customer accounts and post-purchase order requirements and issues to ensure a positive customer experience and repeat purchasing (full lifecycle)• Track customer requests and status while working with various internal teams to fulfill the need• Analyze data and identify opportunities for improvement and growth both within accounts and more broadly with Samsung B2B eCommerce• Develop account plans aligned with our customers’ strategies, assess their progress and guide them on the journey of transformation to mobility, while growing adoption of the Samsung ecosystem (Mobile, Display, TV, Memory and Appliance)• Ensure 100% satisfaction with all prospects and customers**Skills and Qualifications****Background & Competencies Required:**• 6+ years’ experience with a proven track record in sales, account management, customer service, business development and strategic sales, preferably in Technology companies• A “get it done now” attitude with experience and capability to work in a highly autonomous environment• Experience structuring Sales Agreements, POs, Custom offers, Bundles, Solutions to facilitate a Business Deal• Strong organizational skills with an ability to create and maintain good sales records and forecasting methodologies• Strong project or program management experience with attention to documentation, tracking and details• Proven ability to develop and maintain effective work relationships, and influence both internal and external stakeholders• Ability to articulate and present our value proposition to target strategic partners• Ability to gather and leverage data to develop compelling strategies, then bring a plan to fruition with seamless execution and attention to detail• Strong customer-centric focus/ability to anticipate and react to user needs• Demonstrated ability to work collaboratively with diverse teams to achieve necessary results• Demonstration of innovation and initiative; always looking at improving the customer experience and processes while also displaying a willingness to dive into the details and help wherever necessary• Ability to anticipate how a decision made can affect our customers, partners, ecosystem and operations• Expertise in Microsoft Excel• Strong understanding of current technologies and systems that support the digital ecosystem• Strong understanding of eCommerce sites and merchandising**Preferred Qualification:**• Bachelor’s degree preferred.#LI-RL2Life @ Samsung -Benefits @ Samsung -**NEW JERSEY ONLY**The salary range for this role is expected to be between $125,000 and $140,000.
Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.
In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.\* Please visit
to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click .At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.\* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and
provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.**Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process**Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA\_Accommodations\_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries. #J-18808-Ljbffr