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Account Manager Sales Boston, MA

REYNOLDS & REYNOLDS CO, Boston, Massachusetts, us, 02298

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Job Description *In-office position*

TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for an Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross‑functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, TSD developments, campaigns and news to clients, maintain accurate and up to date data in CRM, and help manage the post‑sales process through implementation and delivery.

Responsibilities

Ensure communication and customer satisfaction for existing accounts and develop relationships within your assigned territory/account list.

Manage the long‑term health of our customer base and identify areas of risk and ensure retention.

Make daily strategic calls to locations aligned with senior account managers’ OEM or Auto Groups and inside sales reps account lists.

Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing accounts.

Your compensation will be a base pay of $75‑$80k. Total targeted income with commission for year one is expected to be $100k+.

Training On the job training.

Requirements

College Degree preferred

Must have 1+ years of experience in software sales

Industry experience in car rental, dealership, or travel preferred

Ability to travel 25% across the US

Bilingual in Spanish preferred

Excellent customer service and relationship building skills

Proficient in MS Office products

Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Benefits

Medical, dental, vision, life insurance, and a health savings account

401(k) with up to 6% matching

Professional development and training

Promotion from within

Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work‑from‑home up to two days per week.

Paid vacation and sick days

Eight paid holidays

Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment.

Reynolds and Reynolds is an equal opportunity employer.

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