Premier Communities Account Manager (PCAM)
Who we are
Since 1995, Mediacom Communications has become a coast‑to‑coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy‑to‑use, high‑tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview The Premier Communities Account Manager will be responsible for growing Residential Communities Bulk Revenue and Account Margins in assigned area through New Sales, Retention, Renewals, and Upgrades. Also responsible for securing access for Mediacom to provide residential services in new developments via ROEs or Grants of Easement. Develop new and maintain existing relationships with developers, builders, and residential communities within assigned area.
Company Benefits
Health, vision, and dental insurance
Education Enrichment up to $5,000 per year for qualified employees
401(k) with generous company match
Paid vacation, holidays and flex paid time off
Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services is provided
Training and professional development
Monthly bonus/commission potential
Employee Wellness Program
Position Responsibilities
Meet/exceed quarterly and yearly Residential Bulk Revenue and margin goals
Meet with HOAs, developers, property owners, builders, etc. to secure contracts for Residential Bulk services
Enter and maintain all leads and accounts in Customer Relationship Management (CRM)/Sales Management software
Prepare and initiate proposals to Residential Bulk prospects
Ensure that accounts acquired receive the best possible customer service after the sale is made
Resolve any customer concerns that occur during the term of the service agreement
Compile and examine all Residential Bulk account records in assigned area to assure timely renegotiation to subscription rates
Utilize CRM/Sales Management software on a daily basis for documenting and managing leads through account deployment
Maintain ongoing relationship with Residential Bulk customers
Requires regular attendance to report to work per assigned work schedule
Perform other functions as assigned
Position Requirements
High School Diploma or GED required
Good written and oral communication skills
Two years outside sales experience preferably business to business
Must be proficient in Microsoft Office Suites
Ability to work in a fast‑paced environment
Valid driver's license and satisfactory driving record required
Get to know us Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.
Who you are matters here Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer The salary range for this position is $50,000 - $90,000. At Mediacom, sales roles salaries are expressed as total target compensation (TTC = base + commission). Base pay is one part of our total compensation package. This provides the opportunity to progress as you grow and develop within a role. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
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As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy‑to‑use, high‑tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview The Premier Communities Account Manager will be responsible for growing Residential Communities Bulk Revenue and Account Margins in assigned area through New Sales, Retention, Renewals, and Upgrades. Also responsible for securing access for Mediacom to provide residential services in new developments via ROEs or Grants of Easement. Develop new and maintain existing relationships with developers, builders, and residential communities within assigned area.
Company Benefits
Health, vision, and dental insurance
Education Enrichment up to $5,000 per year for qualified employees
401(k) with generous company match
Paid vacation, holidays and flex paid time off
Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services is provided
Training and professional development
Monthly bonus/commission potential
Employee Wellness Program
Position Responsibilities
Meet/exceed quarterly and yearly Residential Bulk Revenue and margin goals
Meet with HOAs, developers, property owners, builders, etc. to secure contracts for Residential Bulk services
Enter and maintain all leads and accounts in Customer Relationship Management (CRM)/Sales Management software
Prepare and initiate proposals to Residential Bulk prospects
Ensure that accounts acquired receive the best possible customer service after the sale is made
Resolve any customer concerns that occur during the term of the service agreement
Compile and examine all Residential Bulk account records in assigned area to assure timely renegotiation to subscription rates
Utilize CRM/Sales Management software on a daily basis for documenting and managing leads through account deployment
Maintain ongoing relationship with Residential Bulk customers
Requires regular attendance to report to work per assigned work schedule
Perform other functions as assigned
Position Requirements
High School Diploma or GED required
Good written and oral communication skills
Two years outside sales experience preferably business to business
Must be proficient in Microsoft Office Suites
Ability to work in a fast‑paced environment
Valid driver's license and satisfactory driving record required
Get to know us Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.
Who you are matters here Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer The salary range for this position is $50,000 - $90,000. At Mediacom, sales roles salaries are expressed as total target compensation (TTC = base + commission). Base pay is one part of our total compensation package. This provides the opportunity to progress as you grow and develop within a role. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
#LI-Onsite
#J-18808-Ljbffr