Senior Commercial Lines Leader page is loaded## Senior Commercial Lines Leaderlocations:
San Antonio, TX, USAtime type:
Full timeposted on:
Posted Todayjob requisition id:
R26\_0000000633Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Brown & Brown** is seeking a **Senior** **Commercial Lines Leader** to join our growing team in **San Antonio, TX.**Reporting to the SVP of Commercial Lines, the Commercial Lines Leader is responsible for directing day-to-day Commercial P&C operations while driving new business growth and strengthening renewal retention. This role leads team performance and workflow management, ensuring seamless submission-to-bind execution, operational excellence, and a consistently high-quality client experience.
**How You Will Contribute:*** Maintain a strong understanding of all department products, services, and carrier appetites.* Demonstrate strong problem-solving and conceptual thinking for organizational improvement.* Oversee daily operations and ensure service standards for quoting, issuing, endorsements, certificates, and communication are met.* Build and manage carrier relationships, conduct training (especially for new hires), and review production/loss ratios quarterly.* Foster strong agent relationships and encourage cross-selling with other departments (e.g., Accounting).* Promote Brown & Brown’s culture, ensure audit readiness, maintain manuals, monitor workflows, and complete monthly surveys.* Ensure effective use and accountability of outsourcing team members to meet production goals.* Monitor for E&O risks, intervene as needed, and collaborate on incident and complaint responses.* Assist with annual budgeting and track weekly revenue/production to meet monthly targets.* Support marketing efforts, ensure timely distribution of materials, and provide staff for industry events.* Handle staffing needs, oversee hiring, training, terminations, and conduct annual reviews with goal setting and merit evaluations.* Actively participate in weekly CL and bi-weekly marketing meetings to report updates, share intelligence, and drive team engagement and morale.**Licenses & Certifications:*** Active Property & Casualty and Surplus Lines license**Skills & Experience to be Successful:*** Bilingual proficiency a plus* Master’s degree (preferred)* Bachelor’s degree or equivalent professional experience* Minimum of 5 years of supervisory experience in Commercial P&C underwriting operations or equivalent leadership role* In-depth knowledge of all major Property & Casualty insurance lines with hands-on operational experience* Strong proficiency in Microsoft Office Suite* Excellent verbal and written communication skills with professional phone presence* Demonstrated commitment to exceptional client service and operational excellence* Proven ability to manage confidential and sensitive information with integrity* Strong organizational, analytical, and leadership capabilities with a growth-oriented mindset**Teammate Benefits & Total Well-Being**We go beyond standard benefits, focusing on the total well-being of our teammates, including:* *Health Benefits*: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance* *Financial Benefits*: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement* *Mental Health & Wellness*: Free Mental Health & Enhanced Advocacy Services* *Beyond Benefits*: Paid Time Off, Holidays, Preferred Partner Discounts and more.*Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.***The Power To Be Yourself** As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. #J-18808-Ljbffr
San Antonio, TX, USAtime type:
Full timeposted on:
Posted Todayjob requisition id:
R26\_0000000633Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Brown & Brown** is seeking a **Senior** **Commercial Lines Leader** to join our growing team in **San Antonio, TX.**Reporting to the SVP of Commercial Lines, the Commercial Lines Leader is responsible for directing day-to-day Commercial P&C operations while driving new business growth and strengthening renewal retention. This role leads team performance and workflow management, ensuring seamless submission-to-bind execution, operational excellence, and a consistently high-quality client experience.
**How You Will Contribute:*** Maintain a strong understanding of all department products, services, and carrier appetites.* Demonstrate strong problem-solving and conceptual thinking for organizational improvement.* Oversee daily operations and ensure service standards for quoting, issuing, endorsements, certificates, and communication are met.* Build and manage carrier relationships, conduct training (especially for new hires), and review production/loss ratios quarterly.* Foster strong agent relationships and encourage cross-selling with other departments (e.g., Accounting).* Promote Brown & Brown’s culture, ensure audit readiness, maintain manuals, monitor workflows, and complete monthly surveys.* Ensure effective use and accountability of outsourcing team members to meet production goals.* Monitor for E&O risks, intervene as needed, and collaborate on incident and complaint responses.* Assist with annual budgeting and track weekly revenue/production to meet monthly targets.* Support marketing efforts, ensure timely distribution of materials, and provide staff for industry events.* Handle staffing needs, oversee hiring, training, terminations, and conduct annual reviews with goal setting and merit evaluations.* Actively participate in weekly CL and bi-weekly marketing meetings to report updates, share intelligence, and drive team engagement and morale.**Licenses & Certifications:*** Active Property & Casualty and Surplus Lines license**Skills & Experience to be Successful:*** Bilingual proficiency a plus* Master’s degree (preferred)* Bachelor’s degree or equivalent professional experience* Minimum of 5 years of supervisory experience in Commercial P&C underwriting operations or equivalent leadership role* In-depth knowledge of all major Property & Casualty insurance lines with hands-on operational experience* Strong proficiency in Microsoft Office Suite* Excellent verbal and written communication skills with professional phone presence* Demonstrated commitment to exceptional client service and operational excellence* Proven ability to manage confidential and sensitive information with integrity* Strong organizational, analytical, and leadership capabilities with a growth-oriented mindset**Teammate Benefits & Total Well-Being**We go beyond standard benefits, focusing on the total well-being of our teammates, including:* *Health Benefits*: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance* *Financial Benefits*: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement* *Mental Health & Wellness*: Free Mental Health & Enhanced Advocacy Services* *Beyond Benefits*: Paid Time Off, Holidays, Preferred Partner Discounts and more.*Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.***The Power To Be Yourself** As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. #J-18808-Ljbffr