Mortgage Loan Processor II
Citizens Bank of Mukwon, Waukesha, Wisconsin, United States, 53188
This position is responsible for processing residential mortgage and equity loan applications in accordance with internal policies and procedures, secondary market guidelines, as well as relevant government regulations and procedures. Including ensuring that all loan documentation is complete, accurate, verified, and complies with state and federal compliance, the timely closing of all loans originated, and being the main point of contact with the borrower past the application date.
Schedule:
Monday - Friday 8:15am-5pm
38-40 hours/week
Duties and Responsibilities:
Manage the loan process from application submission to loan closing. Adhere to TRID and other regulatory timing requirements. Work with team and borrowers to gather all borrower required documents Interact with third-party vendors to acquire verifications, appraisals, title work, flood zone determinations, insurance documentation, payoffs, tax transcripts and other reports as needed for each loan file Update and organize all loan information in the loan origination system to ensure the file is current and accurate when submitted to underwriting Manage a pipeline of working loan files to ensure files move through processing and closing in a timely manner Ensure loans are ready for smooth transition to closers, processing loan files in compliance with Citizens Bank policies and procedures, regulatory guidelines, and investor and industry standards Maintain current knowledge of Mortgage and equity loan programs, procedures, and guidelines Examine loan documentation for accuracy and completeness Work cooperatively with business partners and referral sources Project professional image that inspires confidence and trust Review file documentation and make sure all items needed are requested Follow up with all 3rd party orders Work with underwriters and management on loan exceptions Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work with compliance and management to identify training needs Provide training to strengthen individual and department growth Develop training material Empower and promote independent decision-making Work as part of a team Back up rate lock requests, shipping functions, and investor funding as needed. Any other duties as assigned. Requirements:
High School diploma or equivalent required. Associates degree preferred. 5-6 years residential lending industry experience preferred. 3-5 years' experience in processing mortgage and/or equity loans for financial institution preferred. Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of conventional, government loan products and guidelines including Fannie Mae, Freddie Mac and WHEDA, FHA, USDA-Rural Housing and VA Loans Must comply with applicable laws and regulations, including but not limited to, Anti-Money Laundering/Countering the Financing of Terrorism (AML/CFT Act) and the requirements of the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. Critical Competencies:
Collaboration Loyalty Accountability Teamwork
****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****
Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Schedule:
Monday - Friday 8:15am-5pm
38-40 hours/week
Duties and Responsibilities:
Manage the loan process from application submission to loan closing. Adhere to TRID and other regulatory timing requirements. Work with team and borrowers to gather all borrower required documents Interact with third-party vendors to acquire verifications, appraisals, title work, flood zone determinations, insurance documentation, payoffs, tax transcripts and other reports as needed for each loan file Update and organize all loan information in the loan origination system to ensure the file is current and accurate when submitted to underwriting Manage a pipeline of working loan files to ensure files move through processing and closing in a timely manner Ensure loans are ready for smooth transition to closers, processing loan files in compliance with Citizens Bank policies and procedures, regulatory guidelines, and investor and industry standards Maintain current knowledge of Mortgage and equity loan programs, procedures, and guidelines Examine loan documentation for accuracy and completeness Work cooperatively with business partners and referral sources Project professional image that inspires confidence and trust Review file documentation and make sure all items needed are requested Follow up with all 3rd party orders Work with underwriters and management on loan exceptions Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work with compliance and management to identify training needs Provide training to strengthen individual and department growth Develop training material Empower and promote independent decision-making Work as part of a team Back up rate lock requests, shipping functions, and investor funding as needed. Any other duties as assigned. Requirements:
High School diploma or equivalent required. Associates degree preferred. 5-6 years residential lending industry experience preferred. 3-5 years' experience in processing mortgage and/or equity loans for financial institution preferred. Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of conventional, government loan products and guidelines including Fannie Mae, Freddie Mac and WHEDA, FHA, USDA-Rural Housing and VA Loans Must comply with applicable laws and regulations, including but not limited to, Anti-Money Laundering/Countering the Financing of Terrorism (AML/CFT Act) and the requirements of the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. Critical Competencies:
Collaboration Loyalty Accountability Teamwork
****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****
Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf