Position Summary
The Inside Sales / Customer Service Representative supports customers by preparing quotes, responding to inquiries, and helping match products and services to customer needs. This role focuses on sales support, customer communication, and revenue growth.
Key Responsibilities
Prepare quotes and cost analysis for customer inquiries.
Communicate with customers to understand needs and recommend products or services.
Support sales efforts, including presentations and order follow-up.
Assist with sales planning and forecasting.
Coordinate samples and manage inbound and outbound sample requests.
Track and manage assigned sales budgets.
Work closely with internal teams and customers in a professional manner.
Skills & Competencies
Strong customer service focus.
Clear and effective communication skills.
Self-motivated and proactive.
Basic financial and budget awareness.
Ability to present information clearly.
Position Qualifications Education and Experience:
Associate degree or Bachelor’s degree, technical diploma, or relevant coursework in a related field, and/or.
Minimum 3 years of experience in sales, customer service, or a related role, or equivalent experience.
Physical Demands This position is primarily sedentary. Occasional filing and office tasks may require lifting office supplies, opening filing cabinets, bending, or standing on a stool. The role requires the ability to occasionally lift up to 20 pounds.
Work Environment This position is based in a professional office environment and regularly uses standard office equipment, including computers, phones, printers, photocopiers, and filing systems.
Position Details
Onsite position
Full-time: 40 hours per week
Work hours: 8:00 AM – 5:00 PM
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Key Responsibilities
Prepare quotes and cost analysis for customer inquiries.
Communicate with customers to understand needs and recommend products or services.
Support sales efforts, including presentations and order follow-up.
Assist with sales planning and forecasting.
Coordinate samples and manage inbound and outbound sample requests.
Track and manage assigned sales budgets.
Work closely with internal teams and customers in a professional manner.
Skills & Competencies
Strong customer service focus.
Clear and effective communication skills.
Self-motivated and proactive.
Basic financial and budget awareness.
Ability to present information clearly.
Position Qualifications Education and Experience:
Associate degree or Bachelor’s degree, technical diploma, or relevant coursework in a related field, and/or.
Minimum 3 years of experience in sales, customer service, or a related role, or equivalent experience.
Physical Demands This position is primarily sedentary. Occasional filing and office tasks may require lifting office supplies, opening filing cabinets, bending, or standing on a stool. The role requires the ability to occasionally lift up to 20 pounds.
Work Environment This position is based in a professional office environment and regularly uses standard office equipment, including computers, phones, printers, photocopiers, and filing systems.
Position Details
Onsite position
Full-time: 40 hours per week
Work hours: 8:00 AM – 5:00 PM
#J-18808-Ljbffr