Director of Outpatient
Reno Behavioral Healthcare Hospital, Reno, Nevada, United States, 89550
Manages the Outpatient services and provides oversight of program development, staff training, and daily program operations. Responsible for the growth and development of Outpatient services.
KEY RESPONSIBILITIES
Coordinates and oversees all outpatient services
Responsible for the development, implementation and monitoring of annual program goals, objectives and budget.
Responsible for day to day program operations and scheduling.
Leads or co-leads psychotherapy groups.
Reviews patient’s goals and progress to ensure program success.
Works with patients and staff to keep patient attendance at a maximum.
Helps market outpatient services to ensure the growth and sustainability of the programs.
Consults with Social Services and UR to promote Outpatient program to all discharged acute patients.
Responsible for scheduling and staffing to ensure that the department has the needed coverage and is within budgeted FTEs.
Monitors staff performance and provides regular feedback on quality and quantity of work and on conduct.
Ensures that staff has adequate training in program processes and procedures.
Performs chart audits and ensures compliance with all regulatory agencies.
Establishes and maintains effective working relationships with physicians, nursing staff and health professional affiliates in the community.
Maintains knowledge of the developmental tasks and sociological theories of pertinent age groups.
Stays abreast of organization's programs and services.
Participates in activities which enhance professional growth and development
Upholds the Organization's ethics and customer service standards.
This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital.
Knowledge and Experience
Master’s Degree in relevant field required
Current State of Nevada Clinical licensure required
Minimum five (5) years’ experience in an Inpatient and/or Outpatient setting with two (2) of the years in Management
All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years.
All staff, both clinical and non-clinical, will be trained in CPI as part of their orientation. All direct patient care staff will be retrained every year
Skills and Abilities
Maintains confidentiality of patients at all times
Knowledgeable of patient rights and laws pertaining to mental health
Assessment and intervention skills
Persuasive manner and skills in overcoming denial and resistance to treatment
Ability to concentrate on task in high traffic areas
Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
Strong written and verbal communication skills
Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.
Ability to work independently and as part of a team
Good judgment, problem solving and decision-making skills
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others
Ability to work in a fast-paced, expanding organization
Physical Requirements
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Minimum standard of visual acuity with or without correction.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Ability to stoop, lift, finger (pick, pinch or type and grasp)
Drive, sit and/or stand for minimum periods of one hour or more at a time and come and go from the outside to inside areas repeatedly throughout the day.
Frequently exposed to temperature changes due to environmental conditions as the work requires transferring from inside to outside temperatures.
Frequently exposed to high outside heat temperatures.
Lift up to 50 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently.
Benefits A full benefits package is available the first of the month following just one month of employment!
This package includes: Medical (three plans to choose from), Dental (two plans to choose from), Vision, Life Insurance options, including plans for spouse and children, 401(k), Pet Insurance, Identity Theft insurance, Tuition Reimbursement, Short Term Disability, Long Term Disability and a very generous PTO plan and more!
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KEY RESPONSIBILITIES
Coordinates and oversees all outpatient services
Responsible for the development, implementation and monitoring of annual program goals, objectives and budget.
Responsible for day to day program operations and scheduling.
Leads or co-leads psychotherapy groups.
Reviews patient’s goals and progress to ensure program success.
Works with patients and staff to keep patient attendance at a maximum.
Helps market outpatient services to ensure the growth and sustainability of the programs.
Consults with Social Services and UR to promote Outpatient program to all discharged acute patients.
Responsible for scheduling and staffing to ensure that the department has the needed coverage and is within budgeted FTEs.
Monitors staff performance and provides regular feedback on quality and quantity of work and on conduct.
Ensures that staff has adequate training in program processes and procedures.
Performs chart audits and ensures compliance with all regulatory agencies.
Establishes and maintains effective working relationships with physicians, nursing staff and health professional affiliates in the community.
Maintains knowledge of the developmental tasks and sociological theories of pertinent age groups.
Stays abreast of organization's programs and services.
Participates in activities which enhance professional growth and development
Upholds the Organization's ethics and customer service standards.
This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital.
Knowledge and Experience
Master’s Degree in relevant field required
Current State of Nevada Clinical licensure required
Minimum five (5) years’ experience in an Inpatient and/or Outpatient setting with two (2) of the years in Management
All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years.
All staff, both clinical and non-clinical, will be trained in CPI as part of their orientation. All direct patient care staff will be retrained every year
Skills and Abilities
Maintains confidentiality of patients at all times
Knowledgeable of patient rights and laws pertaining to mental health
Assessment and intervention skills
Persuasive manner and skills in overcoming denial and resistance to treatment
Ability to concentrate on task in high traffic areas
Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
Strong written and verbal communication skills
Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.
Ability to work independently and as part of a team
Good judgment, problem solving and decision-making skills
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others
Ability to work in a fast-paced, expanding organization
Physical Requirements
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Minimum standard of visual acuity with or without correction.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Ability to stoop, lift, finger (pick, pinch or type and grasp)
Drive, sit and/or stand for minimum periods of one hour or more at a time and come and go from the outside to inside areas repeatedly throughout the day.
Frequently exposed to temperature changes due to environmental conditions as the work requires transferring from inside to outside temperatures.
Frequently exposed to high outside heat temperatures.
Lift up to 50 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently.
Benefits A full benefits package is available the first of the month following just one month of employment!
This package includes: Medical (three plans to choose from), Dental (two plans to choose from), Vision, Life Insurance options, including plans for spouse and children, 401(k), Pet Insurance, Identity Theft insurance, Tuition Reimbursement, Short Term Disability, Long Term Disability and a very generous PTO plan and more!
#J-18808-Ljbffr