Float Teller/Member Service Representative
MTC Federal Credit Union, Greenville, South Carolina, United States, 29601
Financial Transaction Assistant
Assists members with financial transactions, to include receiving and paying out cash and other negotiable instruments. Essential functions and responsibilities: Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers' checks to members; transfers amounts from member accounts as directed. Balances cash drawer and daily transactions. Verifies and posts transactions to member accounts and maintains member and Credit Union records. Greets members and provides routine information concerning services, and directs members to appropriate departments for specific information and service. Cross-sells Credit Union products and services. Performs a variety of miscellaneous tasks including filing, copying, data input, and answering the telephone. Performs other job related duties as assigned. Performance measurements: Provide friendly, professional, personal, and confidential service to all members and associates. Balance cash drawer daily, with no more than $X off and with total offages not to exceed $X in a X month period in accordance with Credit Union policies and procedures. Accurately post transactions, having fewer than X unresolved posting errors in a X day period. Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner. Proactively seek opportunities to identify appropriate products and services for the greater benefit of the member. Maintain a dependable record of attendance and timeliness. Maintain a professional work environment and businesslike appearance. Knowledge and skills: Experience: Six months to two years of similar or related experience. Education: A high school education or GED.
Assists members with financial transactions, to include receiving and paying out cash and other negotiable instruments. Essential functions and responsibilities: Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers' checks to members; transfers amounts from member accounts as directed. Balances cash drawer and daily transactions. Verifies and posts transactions to member accounts and maintains member and Credit Union records. Greets members and provides routine information concerning services, and directs members to appropriate departments for specific information and service. Cross-sells Credit Union products and services. Performs a variety of miscellaneous tasks including filing, copying, data input, and answering the telephone. Performs other job related duties as assigned. Performance measurements: Provide friendly, professional, personal, and confidential service to all members and associates. Balance cash drawer daily, with no more than $X off and with total offages not to exceed $X in a X month period in accordance with Credit Union policies and procedures. Accurately post transactions, having fewer than X unresolved posting errors in a X day period. Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner. Proactively seek opportunities to identify appropriate products and services for the greater benefit of the member. Maintain a dependable record of attendance and timeliness. Maintain a professional work environment and businesslike appearance. Knowledge and skills: Experience: Six months to two years of similar or related experience. Education: A high school education or GED.