SmartBug Media is your go-to full-service digital agency dedicated to fostering resilient growth throughout the customer lifecycle, with a keen focus on the HubSpot ecosystem. Our expertise spans from marketing to sales, revenue operations to customer success, and e-commerce to integrations. We blend effective strategies and technology with exceptional talent to empower clients towards enduring success. Our accolades include repeated appearances on the Inc. 5000 list, recognition in the Adweek 100, and numerous Comparably awards for our outstanding culture and leadership. As HubSpot's highest-rated partner globally, a two-time North American Partner of the Year, and a proud Google Premier Partner, SmartBug is poised for continued growth.
Join SmartBug today and embark on an exciting career journey! As the largest digital agency on the South Shore of Montreal, our collective tackles a variety of projects—including website analysis, development, and optimization, as well as the development of custom digital tools, e-commerce solutions, intranets, extranets, data bridges, and more. Our ethos prioritizes collaboration, knowledge sharing, and technology mastery within a stimulating and ever-evolving environment. For over two decades, our experts have consistently delivered remarkable projects that surpass our clients’ expectations. We are on the lookout for a new team member who is proactive, curious, and passionate about CRM strategy. If you are enthusiastic about continuous learning and thrive in a dynamic setting, we want to hear from you!
A typical day for you would encompass:
Guiding customers in successfully implementing HubSpot solutions within their organizations.
Assisting clients in optimizing HubSpot usage to drive growth and enhance inbound performance.
Identifying effective strategies to increase visitors, leads, and customers.
Developing actionable plans to meet clients’ business objectives.
Embedding Inbound Marketing and Inbound Sales into customers' digital strategies for visitor attraction, lead conversion, customer acquisition, and loyalty building.
Providing integrated sales and marketing solutions utilizing websites, social media, content, lead generation, marketing automation, and CRM—all centered around the HubSpot ecosystem.
Conducting training sessions for customers on HubSpot functionalities.
Maintaining strong customer relationships and ensuring high levels of satisfaction.
Helping clients to define their personas and buyer's journey effectively.
Simultaneously managing several customer accounts with a high degree of efficiency.
Analyzing and designing data schemas to enhance workflows and integrations within HubSpot.
Executing data mapping tasks for seamless integration between HubSpot and other platforms.
Understanding and addressing requirements for external integrations with HubSpot, while implementing solutions to maintain data integrity.
Creating and upkeeping database object schemas to streamline processes and analyses within HubSpot.
Requirements:
Bachelor's degree in business administration with a focus on marketing, or a related field.
A minimum of 5 years’ experience in web marketing and strategic web initiatives.
Inbound and Google Analytics certification.
Proficiency in data mapping, systems integration, and designing database schemas.
Experience with marketing automation and CRM software (e.g., HubSpot, Marketo, Pardot, Eloqua, Salesforce, Zoho), with a strong preference for HubSpot.
B2B experience is an asset.
Outstanding written and oral communication skills.
Fluency in English, both written and spoken.
Key Skills:
Curiosity: A passion for keeping up with the latest trends and technologies in web development.
Proactivity: The ability to anticipate needs and propose enhancements.
Collaborative autonomy: Initiative in tasks while working closely with the team.
Attention to detail: Thoroughness and precision in developing, testing, and documenting projects.
Emphasis on aesthetics and functionality in application development.
What We Offer:
A flexible schedule that accommodates your personal life—walk your dog or manage chores during the day; we trust you!
The option to work from the office, home, or your preferred location.
A comprehensive group insurance program and a contributory RRSP plan upon hiring.
Access to 24/7 telemedicine services and an employee assistance program.
In addition to your vacation days, enjoy a week off between Christmas and New Year's, plus five floating holidays.
A relaxed, family-friendly atmosphere with numerous opportunities for team interactions and engaging activities.
The choice of computer equipment for both home and office, along with SmartBug apparel and more!