Position Title: Retail Customer Service
Location: Birmingham, AL 35203, USA
Duration: 2 Years
Schedule: Hybrid.
Job Description: Responsible for providing the highest customer service for the company sales of equipment and appliances. Responds to customer inquiries and concerns and recommending them goods and services that would fit their needs. Supports the marketing campaigns and promotional strategies offered by Company (retail goods and services). Escalates high-level complaints to management for immediate resolution. Assist with product replacement when needed.
Job Description: Responsible for providing the highest customer service for the company sales of equipment and appliances. Responds to customer inquiries and concerns and recommending them goods and services that would fit their needs. Supports the marketing campaigns and promotional strategies offered by Company (retail goods and services). Escalates high-level complaints to management for immediate resolution. Assist with product replacement when needed.