COMMUNICATIONS OFFICER 1 (HARBOR POLICE)
Louisiana Department of State Civil Service, New Orleans, Louisiana, United States, 70123
COMMUNICATIONS OFFICER 1 (HARBOR POLICE)
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COMMUNICATIONS OFFICER 1 (HARBOR POLICE)
Salary
$2,784.00 - $5,009.00 Monthly
Location
New Orleans, LA
Job Type
Classified
Job Number
PNO-929-021926-AP
Department
Port of New Orleans Port Commission
Opening Date
02/19/2026
Closing Date
3/5/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
PNO-929-021926-AP
At the Port of New Orleans, our mission is to drive economic prosperity throughout our tri-parish jurisdiction: Jefferson, Orleans and St. Bernard. We collaborate with state and local partners to ensure that we can continue to be a vital link to the world for businesses and consumers throughout Louisiana and beyond.
The Communications Officer serves as the critical first point of contact between the public and the Harbor Police Department, playing a vital role in ensuring timely, accurate, and effective emergency response. This position directly impacts public safety by receiving, prioritizing, and dispatching emergency and non-emergency calls with precision and professionalism.
The ideal candidate is a calm, detail-oriented professional with strong verbal communication and active listening skills who can effectively gather and relay critical information in high-pressure situations. They demonstrate sound judgment, emotional resilience, and the ability to multitask while managing calls, radio traffic, and computer systems simultaneously.
If you're ready to make an impact, apply today to join the Port of New Orleans Team!
An ideal candidate should possess the following competencies:
Selected Core Competencies:
Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provided.
Managing Resources:The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.
Selected Preferred Competencies:
Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
Adapting to Change:The ability to adjust plans, expectations, and behaviors in response to change.
Demonstrating Initiative:The ability to assess information and take action independently to help the organization achieve its goals.
Minimum Qualifications
Six months of experience in transmitting and receiving messages by radio or in administrative services; OR
Six months of training in a business or clerical-related curriculum in a business school or technical institute; OR
Fifteen semester hours of college training.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171290) .
Job Duties and Other Information
Job Duties:
Answer emergency and non-emergency telephone calls and requests for law enforcement services; determine the nature of the call and deploy the appropriate personnel and equipment; operate computer-sided dispatch system and various mission critical communications equipment
Adhere to department code of ethics; maintain proficiency in established policies, procedures, telecommunication equipment and geography of area served.
Answer and transmit messages over two-way radio. Receive and respond to information requests by officers.
Assists Criminal Investigations Division with background investigations on applicants for police officer positions, quarterly report and other statistics as required.
Receive , analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer, dispatch to locations, and relay information.
Search, enter, modify, and delete computerized records for vehicle registration , driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
Performs a variety of clerical, record-keeping and general support duties related to communications activities. Also responsible for maintaining and ensuring required validations, user agreements, and record keeping.
Performs a variety of clerical, record-keeping, and general support duties related to communications activities.
Position-Specific Details:
Appointment Type:Probational, Promotional, or Job Appointment
Career Progression:This position will be filled as a Communications Officer 1
Port NOLA offers competitive benefits that prioritize safety, health and wellness for our employees. Employees have access to the following benefits:
Medical / Dental / Vision Insurance
Health Savings Account (HSA)
Medical and/or Dependent Care Flexible Spending Account (FSA)
Life Insurance options
Long Term Disability Plan
State of Louisiana LASERS state pension program
Deferred Compensation Plan (457 plan) with employer match
Paid Louisiana State Holidays; and paid Annual and Sick Leave
Wellness Center located in the Port Administration Building
Ship Shape Wellness Program
How To Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
Ashanti Perkins
Port of New Orleans / Human Resources
P.O. Box 60046
New Orleans, LA 70160
504-528-3274
Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Have you included ALL of your work experience on your application? If not, please return to the “Work Experience” section to complete your application.
Yes
No
02
Are you currently employed by the Port of New Orleans?
Yes
No
03
Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.
I have no experience and/or am uncomfortable accepting direction
I have limited experience or require assistance to accept direction
I can accept direction
I can accept directions and help others improve their ability to accept direction
04
Explain your rating by providing specific and relevant examples in the box below.
05
Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.
I have no experience and/or am uncomfortable adapting to change
I have limited experience or require assistance to adapt to change
I can adapt to change
I can adapt to change and help others improve their ability to adapt to change
06
Explain your rating by providing specific and relevant examples in the box below.
07
Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
I have no experience and/or am uncomfortable communicating effectively
I have limited experience or require assistance to communicate effectively
I can communicate effectively
I can communicate effectively and help others improve their communication
08
Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
Apply
Please verify your email addressVerify Email
Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5241823)
Apply
COMMUNICATIONS OFFICER 1 (HARBOR POLICE)
Salary
$2,784.00 - $5,009.00 Monthly
Location
New Orleans, LA
Job Type
Classified
Job Number
PNO-929-021926-AP
Department
Port of New Orleans Port Commission
Opening Date
02/19/2026
Closing Date
3/5/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
PNO-929-021926-AP
At the Port of New Orleans, our mission is to drive economic prosperity throughout our tri-parish jurisdiction: Jefferson, Orleans and St. Bernard. We collaborate with state and local partners to ensure that we can continue to be a vital link to the world for businesses and consumers throughout Louisiana and beyond.
The Communications Officer serves as the critical first point of contact between the public and the Harbor Police Department, playing a vital role in ensuring timely, accurate, and effective emergency response. This position directly impacts public safety by receiving, prioritizing, and dispatching emergency and non-emergency calls with precision and professionalism.
The ideal candidate is a calm, detail-oriented professional with strong verbal communication and active listening skills who can effectively gather and relay critical information in high-pressure situations. They demonstrate sound judgment, emotional resilience, and the ability to multitask while managing calls, radio traffic, and computer systems simultaneously.
If you're ready to make an impact, apply today to join the Port of New Orleans Team!
An ideal candidate should possess the following competencies:
Selected Core Competencies:
Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provided.
Managing Resources:The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.
Selected Preferred Competencies:
Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
Adapting to Change:The ability to adjust plans, expectations, and behaviors in response to change.
Demonstrating Initiative:The ability to assess information and take action independently to help the organization achieve its goals.
Minimum Qualifications
Six months of experience in transmitting and receiving messages by radio or in administrative services; OR
Six months of training in a business or clerical-related curriculum in a business school or technical institute; OR
Fifteen semester hours of college training.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171290) .
Job Duties and Other Information
Job Duties:
Answer emergency and non-emergency telephone calls and requests for law enforcement services; determine the nature of the call and deploy the appropriate personnel and equipment; operate computer-sided dispatch system and various mission critical communications equipment
Adhere to department code of ethics; maintain proficiency in established policies, procedures, telecommunication equipment and geography of area served.
Answer and transmit messages over two-way radio. Receive and respond to information requests by officers.
Assists Criminal Investigations Division with background investigations on applicants for police officer positions, quarterly report and other statistics as required.
Receive , analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer, dispatch to locations, and relay information.
Search, enter, modify, and delete computerized records for vehicle registration , driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
Performs a variety of clerical, record-keeping and general support duties related to communications activities. Also responsible for maintaining and ensuring required validations, user agreements, and record keeping.
Performs a variety of clerical, record-keeping, and general support duties related to communications activities.
Position-Specific Details:
Appointment Type:Probational, Promotional, or Job Appointment
Career Progression:This position will be filled as a Communications Officer 1
Port NOLA offers competitive benefits that prioritize safety, health and wellness for our employees. Employees have access to the following benefits:
Medical / Dental / Vision Insurance
Health Savings Account (HSA)
Medical and/or Dependent Care Flexible Spending Account (FSA)
Life Insurance options
Long Term Disability Plan
State of Louisiana LASERS state pension program
Deferred Compensation Plan (457 plan) with employer match
Paid Louisiana State Holidays; and paid Annual and Sick Leave
Wellness Center located in the Port Administration Building
Ship Shape Wellness Program
How To Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
Ashanti Perkins
Port of New Orleans / Human Resources
P.O. Box 60046
New Orleans, LA 70160
504-528-3274
Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Have you included ALL of your work experience on your application? If not, please return to the “Work Experience” section to complete your application.
Yes
No
02
Are you currently employed by the Port of New Orleans?
Yes
No
03
Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.
I have no experience and/or am uncomfortable accepting direction
I have limited experience or require assistance to accept direction
I can accept direction
I can accept directions and help others improve their ability to accept direction
04
Explain your rating by providing specific and relevant examples in the box below.
05
Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.
I have no experience and/or am uncomfortable adapting to change
I have limited experience or require assistance to adapt to change
I can adapt to change
I can adapt to change and help others improve their ability to adapt to change
06
Explain your rating by providing specific and relevant examples in the box below.
07
Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
I have no experience and/or am uncomfortable communicating effectively
I have limited experience or require assistance to communicate effectively
I can communicate effectively
I can communicate effectively and help others improve their communication
08
Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
Apply
Please verify your email addressVerify Email