Salesforce QA
Location :- Hanover, MA (Hybrid)
Essential Functions:
Develop and execute test plans, test cases, and test scripts to ensure quality assurance in Salesforce applications. • Conduct functional, regression, and integration testing to identify defects and ensure adherence to requirements. • Collaborate with the EOE IT Salesforce Center of Excellence architect and developers to troubleshoot issues and verify fixes. • Perform usability testing to ensure user interface designs meet user needs. • Document and track defects and participate in defect triage meetings. • Contribute to the continuous improvement of QA processes and methodologies across EOE IT. • Foster a collaborative and positive team environment where empathy for and responsiveness to business stakeholders is key. • Performs tests in adherence to organization's testing methodology and processes. • Design test plans, scenarios, scripts or procedures • Work with the Developers, Testers and Analysts to understand the specific needs of the project/product for testing. • Create level of effort (LOE) and duration estimates for own assigned work and review the LOEs of other test engineers. Proactively manage activities to meet those expectations. • Identify Test Cases; participate in test case review/discussions; participate in user story mapping, project walk-throughs, sprint planning and estimation. • Prepare Testing artifacts as needed, such as Test Plan, Test Strategy, RTM's, etc. • Communicate complex technical concepts effectively and in terms that can be understood by all parties involved. • Develop testing scripts to automate test cases where possible. • Assist team by supporting the Continuous Integration (CI) environment
Skills: • Requires depth of expertise in own discipline to be able to guide others in the application of principles and concepts and to interpret complexities, nuances. • Assignments at this level are typically more complex or unusual than those at the previous level. • Incumbents assist with establishing protocols and processes for the discipline. • Sufficient knowledge to guide the application of best practices within Information Services. • Uses industry understanding to drive decision-making beyond best practices. • Interprets internal/external business challenge, assesses current/industry practices and selects best practices to improve products, processes or services. • May lead Information Services teams or projects with moderate resource requirements, risk, and/or complexity • Works independently, with guidance in only the most complex situations. • Anticipates and solves complex problems; uses sophisticated analytical thought to exercise judgment and identify solutions. • Impacts the achievement of customer, operational, project or service objectives; work is guided by Information Services policies. • Communicates difficult or sensitive concepts and works to build consensus.
Essential Functions:
Develop and execute test plans, test cases, and test scripts to ensure quality assurance in Salesforce applications. • Conduct functional, regression, and integration testing to identify defects and ensure adherence to requirements. • Collaborate with the EOE IT Salesforce Center of Excellence architect and developers to troubleshoot issues and verify fixes. • Perform usability testing to ensure user interface designs meet user needs. • Document and track defects and participate in defect triage meetings. • Contribute to the continuous improvement of QA processes and methodologies across EOE IT. • Foster a collaborative and positive team environment where empathy for and responsiveness to business stakeholders is key. • Performs tests in adherence to organization's testing methodology and processes. • Design test plans, scenarios, scripts or procedures • Work with the Developers, Testers and Analysts to understand the specific needs of the project/product for testing. • Create level of effort (LOE) and duration estimates for own assigned work and review the LOEs of other test engineers. Proactively manage activities to meet those expectations. • Identify Test Cases; participate in test case review/discussions; participate in user story mapping, project walk-throughs, sprint planning and estimation. • Prepare Testing artifacts as needed, such as Test Plan, Test Strategy, RTM's, etc. • Communicate complex technical concepts effectively and in terms that can be understood by all parties involved. • Develop testing scripts to automate test cases where possible. • Assist team by supporting the Continuous Integration (CI) environment
Skills: • Requires depth of expertise in own discipline to be able to guide others in the application of principles and concepts and to interpret complexities, nuances. • Assignments at this level are typically more complex or unusual than those at the previous level. • Incumbents assist with establishing protocols and processes for the discipline. • Sufficient knowledge to guide the application of best practices within Information Services. • Uses industry understanding to drive decision-making beyond best practices. • Interprets internal/external business challenge, assesses current/industry practices and selects best practices to improve products, processes or services. • May lead Information Services teams or projects with moderate resource requirements, risk, and/or complexity • Works independently, with guidance in only the most complex situations. • Anticipates and solves complex problems; uses sophisticated analytical thought to exercise judgment and identify solutions. • Impacts the achievement of customer, operational, project or service objectives; work is guided by Information Services policies. • Communicates difficult or sensitive concepts and works to build consensus.