What would you say to a career that helps keep the world working?
One where you take an active role in an industry that literally makes daily life possible for people and businesses alike? Where the rewards and opportunities for growth are as great as your ambition?
Then
Lake Cable is looking for you.
For more than a quarter century, Lake Cable has been a leading manufacturer of low voltage, industrial power, utility, custom OEM and broadcast-quality cables, all 100% produced in the United States. Thanks to a shared passion and commitment to our customers, we deliver the finest quality products, engineered to exacting specifications.
BETTER. SMARTER. FASTER.
Headquartered in Bensenville, IL with over 450 employees and five facilities in the Midwest, Lake Cable is a privately-owned family business. That spirit of family inspires a culture where the success of every team member is a top priority, with competitive benefits and paths to advancement. Our richly diverse team is also committed to sustainability, community involvement, and ethical business practices. Because we believe it's the only way to do business.
If you're ready for a leap forward, we should talk. Lake Cable. When Delivery Matters...
Position Overview
The Sales Support Administrator's job duties include providing support to the Inside Sales Representative and Sales Manager. This position will prepare pricing documentation and quotes for customers, responding to customer calls and emails, inventory checks and assisting the sales staff in completing customer paperwork and quote inquiries. The Sales Support Administrator should be able to contribute to creating and maintaining positive customer relationships and should seek to aid in optimizing sales team and company operations.
Essential Functions: Enter orders into the Rubicon order entry system based on purchase orders sent by customers Send order and invoice acknowledgments Contact clients to answer queries on order status or tracking information Update sales and customer records Read and interpret customer requests Review pending orders and production status to communicate any order updates or changes to customers Communicate with the Sales Manager and operations on any customer concerns or issues Accurately update daily reports for Production and Shipping teams Knowledge:
Knowledge of promoting and selling products Knowledge of how to provide excellent customer service Knowledge to understand sales and organizational objectives Knowledge of dealing with products that have prices that change daily and how to accurately quote product prices in such an environment Skills and Abilities:
Can work independently and in a team environment, take direction and multi-task Motivated and able to work in a fast-paced environment Strong listening and communication skills, both verbal and written Strong interpersonal skills, with the ability to build relationships with customers both internal and external May be requested to perform over-time activities. Displays effective time management, organizational skills and attention to detail Demonstrates consistent initiative to find and solve problems Makes well-informed, effective and timely decisions Works with, understands, and evaluates the technical information related to the job Demonstrates nuances of conflict resolution techniques, and consistently displays courtesy and tact in dealing with customers and co-workers Proficient using an ERP system such as Rubicon and Microsoft Office applications - Outlook, Word, Excel, and PowerPoint Qualifications:
High School diploma or GED, or equivalent work experience Some college level business courses helpful Sales experience preferred Benefits
Paid time off 401(k) match Health insurance Dental insurance Vision insurance Life insurance (company paid) Voluntary Life/AD&D Voluntary Life/AD&D (child) Short-term disability (company paid) Long-term disability (company paid) Accident Insurance Critical Illness Insurance Employee assistance program Flexible spending account Tuition reimbursement Referral program Production bonus Competitive pay
Day Shift
One where you take an active role in an industry that literally makes daily life possible for people and businesses alike? Where the rewards and opportunities for growth are as great as your ambition?
Then
Lake Cable is looking for you.
For more than a quarter century, Lake Cable has been a leading manufacturer of low voltage, industrial power, utility, custom OEM and broadcast-quality cables, all 100% produced in the United States. Thanks to a shared passion and commitment to our customers, we deliver the finest quality products, engineered to exacting specifications.
BETTER. SMARTER. FASTER.
Headquartered in Bensenville, IL with over 450 employees and five facilities in the Midwest, Lake Cable is a privately-owned family business. That spirit of family inspires a culture where the success of every team member is a top priority, with competitive benefits and paths to advancement. Our richly diverse team is also committed to sustainability, community involvement, and ethical business practices. Because we believe it's the only way to do business.
If you're ready for a leap forward, we should talk. Lake Cable. When Delivery Matters...
Position Overview
The Sales Support Administrator's job duties include providing support to the Inside Sales Representative and Sales Manager. This position will prepare pricing documentation and quotes for customers, responding to customer calls and emails, inventory checks and assisting the sales staff in completing customer paperwork and quote inquiries. The Sales Support Administrator should be able to contribute to creating and maintaining positive customer relationships and should seek to aid in optimizing sales team and company operations.
Essential Functions: Enter orders into the Rubicon order entry system based on purchase orders sent by customers Send order and invoice acknowledgments Contact clients to answer queries on order status or tracking information Update sales and customer records Read and interpret customer requests Review pending orders and production status to communicate any order updates or changes to customers Communicate with the Sales Manager and operations on any customer concerns or issues Accurately update daily reports for Production and Shipping teams Knowledge:
Knowledge of promoting and selling products Knowledge of how to provide excellent customer service Knowledge to understand sales and organizational objectives Knowledge of dealing with products that have prices that change daily and how to accurately quote product prices in such an environment Skills and Abilities:
Can work independently and in a team environment, take direction and multi-task Motivated and able to work in a fast-paced environment Strong listening and communication skills, both verbal and written Strong interpersonal skills, with the ability to build relationships with customers both internal and external May be requested to perform over-time activities. Displays effective time management, organizational skills and attention to detail Demonstrates consistent initiative to find and solve problems Makes well-informed, effective and timely decisions Works with, understands, and evaluates the technical information related to the job Demonstrates nuances of conflict resolution techniques, and consistently displays courtesy and tact in dealing with customers and co-workers Proficient using an ERP system such as Rubicon and Microsoft Office applications - Outlook, Word, Excel, and PowerPoint Qualifications:
High School diploma or GED, or equivalent work experience Some college level business courses helpful Sales experience preferred Benefits
Paid time off 401(k) match Health insurance Dental insurance Vision insurance Life insurance (company paid) Voluntary Life/AD&D Voluntary Life/AD&D (child) Short-term disability (company paid) Long-term disability (company paid) Accident Insurance Critical Illness Insurance Employee assistance program Flexible spending account Tuition reimbursement Referral program Production bonus Competitive pay
Day Shift