Freight Forwarding Clerk -Japanese Bilingual
Pasona NA, Torrance, California, United States, 90504
Freight Forwarding Clerk
Location:
Torrance, CA
Employment Type:
Full-time, Non-Exempt
Work Hours:
Monday - Friday, 8:30 AM start (8-hour shift). Flexible end time between 5:00 PM - 5:30 PM depending on lunch break (30-60 minutes).
Overview
A global logistics company is seeking a
Freight Forwarding Clerk
to support import and export operations. This position is responsible for coordinating international shipments and ensuring smooth transportation processes based on customer requirements.
This is a great opportunity for candidates interested in building a career in
freight forwarding, logistics coordination, and international trade operations
.
Key Responsibilities
Import / Export & Logistics Coordination Coordinate international shipments and determine the most efficient transportation route Arrange packaging and shipping methods based on cargo type, weight, cost, and delivery requirements Prepare and review shipping documents required for transportation and insurance purposes Work closely with third-party vendors to ensure timely delivery and smooth transportation processes Track shipment status using internal systems and provide updates as needed Arrange payment of freight charges and other related fees Provide accurate shipment details to customs brokers for timely customs clearance Quotation & Billing Support
Prepare quotations based on customer requests Negotiate with subcontractors and vendors to maintain competitive pricing and profitability Issue invoices to customers based on agreed quotations Customer Support & Process Improvement
Respond to customer inquiries and support issue resolution in a timely manner Assist with claims and troubleshooting, escalating complex issues when necessary Update and maintain Standard Operating Procedures (SOPs) Support continuous improvement efforts to increase efficiency and reduce costs Other Duties
Maintain organized shipment records and documentation Ensure compliance with company policies and procedures Perform special projects and additional duties as assigned Qualifications
High school diploma or GED required 1+ year of related work experience preferred Experience in freight forwarding, logistics, import/export, or supply chain operations is a plus Strong organizational skills and attention to detail Excellent communication and customer service skills Ability to multitask and prioritize work in a fast-paced environment Basic computer skills (Microsoft Office, Windows environment) Work Environment & Physical Requirements
Office-based position Occasional local or domestic travel may be required (rare) Ability to sit, stand, and walk throughout the workday Ability to occasionally lift up to 30 lbs
Ideal Candidate Profile
The ideal candidate is proactive, detail-oriented, and customer-focused, with the ability to coordinate multiple shipments while maintaining accuracy and efficiency.
Application Form
Location:
Torrance, CA
Employment Type:
Full-time, Non-Exempt
Work Hours:
Monday - Friday, 8:30 AM start (8-hour shift). Flexible end time between 5:00 PM - 5:30 PM depending on lunch break (30-60 minutes).
Overview
A global logistics company is seeking a
Freight Forwarding Clerk
to support import and export operations. This position is responsible for coordinating international shipments and ensuring smooth transportation processes based on customer requirements.
This is a great opportunity for candidates interested in building a career in
freight forwarding, logistics coordination, and international trade operations
.
Key Responsibilities
Import / Export & Logistics Coordination Coordinate international shipments and determine the most efficient transportation route Arrange packaging and shipping methods based on cargo type, weight, cost, and delivery requirements Prepare and review shipping documents required for transportation and insurance purposes Work closely with third-party vendors to ensure timely delivery and smooth transportation processes Track shipment status using internal systems and provide updates as needed Arrange payment of freight charges and other related fees Provide accurate shipment details to customs brokers for timely customs clearance Quotation & Billing Support
Prepare quotations based on customer requests Negotiate with subcontractors and vendors to maintain competitive pricing and profitability Issue invoices to customers based on agreed quotations Customer Support & Process Improvement
Respond to customer inquiries and support issue resolution in a timely manner Assist with claims and troubleshooting, escalating complex issues when necessary Update and maintain Standard Operating Procedures (SOPs) Support continuous improvement efforts to increase efficiency and reduce costs Other Duties
Maintain organized shipment records and documentation Ensure compliance with company policies and procedures Perform special projects and additional duties as assigned Qualifications
High school diploma or GED required 1+ year of related work experience preferred Experience in freight forwarding, logistics, import/export, or supply chain operations is a plus Strong organizational skills and attention to detail Excellent communication and customer service skills Ability to multitask and prioritize work in a fast-paced environment Basic computer skills (Microsoft Office, Windows environment) Work Environment & Physical Requirements
Office-based position Occasional local or domestic travel may be required (rare) Ability to sit, stand, and walk throughout the workday Ability to occasionally lift up to 30 lbs
Ideal Candidate Profile
The ideal candidate is proactive, detail-oriented, and customer-focused, with the ability to coordinate multiple shipments while maintaining accuracy and efficiency.
Application Form