Customer Service Representative
We are looking for a detail-oriented and organized Customer Service Representative to join our team in Jackson, Mississippi. In this short-term contract to permanent position, you will play a vital role in ensuring exceptional customer experiences while providing administrative support. If you thrive in a fast-paced environment and have a passion for delivering great service, we encourage you to apply. Responsibilities: Respond promptly and professionally to inbound and outbound customer inquiries via phone and email. Accurately process customer orders and ensure timely entry into the system. Provide administrative assistance, including maintaining organized records and documentation. Verify and approve invoices while resolving any discrepancies. Deliver outstanding customer service by addressing client concerns and providing solutions. Collaborate with other team members to support daily operations and meet company goals. Utilize Microsoft Excel to create and update reports as needed. Ensure all billing and invoicing tasks are completed accurately and efficiently. Maintain a high level of attention to detail in all tasks to ensure accuracy and quality. Support call center operations by handling a high volume of calls with professionalism. Requirements: Previous experience in a customer service or call center role. Strong organizational skills and attention to detail. Proficiency in Microsoft Excel and other administrative tools. Ability to handle inbound and outbound calls effectively and professionally. Familiarity with order entry and invoicing processes is preferred. Excellent communication and interpersonal skills. Demonstrated ability to manage multiple tasks and prioritize effectively. Administrative background with experience in maintaining records and documentation. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
We are looking for a detail-oriented and organized Customer Service Representative to join our team in Jackson, Mississippi. In this short-term contract to permanent position, you will play a vital role in ensuring exceptional customer experiences while providing administrative support. If you thrive in a fast-paced environment and have a passion for delivering great service, we encourage you to apply. Responsibilities: Respond promptly and professionally to inbound and outbound customer inquiries via phone and email. Accurately process customer orders and ensure timely entry into the system. Provide administrative assistance, including maintaining organized records and documentation. Verify and approve invoices while resolving any discrepancies. Deliver outstanding customer service by addressing client concerns and providing solutions. Collaborate with other team members to support daily operations and meet company goals. Utilize Microsoft Excel to create and update reports as needed. Ensure all billing and invoicing tasks are completed accurately and efficiently. Maintain a high level of attention to detail in all tasks to ensure accuracy and quality. Support call center operations by handling a high volume of calls with professionalism. Requirements: Previous experience in a customer service or call center role. Strong organizational skills and attention to detail. Proficiency in Microsoft Excel and other administrative tools. Ability to handle inbound and outbound calls effectively and professionally. Familiarity with order entry and invoicing processes is preferred. Excellent communication and interpersonal skills. Demonstrated ability to manage multiple tasks and prioritize effectively. Administrative background with experience in maintaining records and documentation. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.