Bilingual Account Coordinator
Coordinate activity of assigned accounts. Ensure high degree of customer satisfaction through a high level of service. Essential Duties And Responsibilities: Communicate delivery status, schedule changes and returns by talking with customers by phone or in person or through fax or e-mail confirmations. Communicate the status of quotes, questions and orders pro-actively by promptly forwarding information to the sales representative. Process assigned sales orders by reviewing input from Customer Service staff and entering into a computer database system. Serve as internal liaison for all departments on assigned accounts by providing effective and efficient lines of communication. Maintain appropriate inventory levels as required or specified by the account. Prepare estimate requests, correspondence or quotes for customers by following established procedures and formats. Produce and distribute required account-related reports. Assist the Sales Team in scheduling meetings with internal and external customers. Assist Accounting by keeping assigned customer receivables current by researching invoices as needed and communicating requests and actions to customers. Assist Sales Team in developing and setting up new customer products as necessary. Create and maintain internal customer files in good order.
Coordinate activity of assigned accounts. Ensure high degree of customer satisfaction through a high level of service. Essential Duties And Responsibilities: Communicate delivery status, schedule changes and returns by talking with customers by phone or in person or through fax or e-mail confirmations. Communicate the status of quotes, questions and orders pro-actively by promptly forwarding information to the sales representative. Process assigned sales orders by reviewing input from Customer Service staff and entering into a computer database system. Serve as internal liaison for all departments on assigned accounts by providing effective and efficient lines of communication. Maintain appropriate inventory levels as required or specified by the account. Prepare estimate requests, correspondence or quotes for customers by following established procedures and formats. Produce and distribute required account-related reports. Assist the Sales Team in scheduling meetings with internal and external customers. Assist Accounting by keeping assigned customer receivables current by researching invoices as needed and communicating requests and actions to customers. Assist Sales Team in developing and setting up new customer products as necessary. Create and maintain internal customer files in good order.