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Account Manager (Jacksonville)

ATALNT, Jacksonville, Florida, United States, 32290

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Job Title:

Account Manager

Position Overview A growing transportation and logistics organization is seeking high-impact Account Managers / Account Executives to join its Raleigh, NC and Jacksonville, FL offices. This role is designed for true hunters with brokerage or transportation experience who thrive on building relationships, winning new business, and growing profitable accounts. The ideal candidate is confident, competitive, and motivated to own customer relationships while driving revenue growth in a fast-paced brokerage environment.

Key Responsibilities Develop and grow a book of business through active prospecting, relationship building, and account expansion. Manage and strengthen customer relationships while identifying new revenue opportunities. Negotiate rates confidently with both customers and carrier partners to protect margin and service quality. Sell and manage dry freight while balancing carrier capacity and customer expectations. Collaborate with internal carrier sales and operations teams to ensure consistent service execution. Handle service recovery and issue resolution while maintaining strong customer trust. Maintain accurate activity, pipeline, and account data within CRM and TMS platforms. Operate with urgency, accountability, and a performance-driven mindset.

Requirements Brokerage, transportation, or logistics sales experience strongly preferred. Strong customer connectivity, either through direct shipper relationships or transferable industry relationships. Comfortable negotiating pricing, margins, and service expectations. Understanding of carrier capacity, market dynamics, and dry freight operations. Hunter mentality with a relationship-driven sales approach. Confident communicator with strong interpersonal and negotiation skills. Experience using TMS and CRM systems is a plus (MercuryGate and HubSpot preferred). Ability to thrive in an in-office, fast-paced, results-oriented environment.