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Automotive Parts Counter | Parts Advisor

Confidential, Baltimore, Maryland, United States

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DCJR dealership serving York, Harford and Baltimore Counties is looking for an experienced Automotive Parts Advisor to join our industry leading team. Enjoy excellent pay and performance incentives at a dealership where your skills will be recognized and rewarded! What we offer: · Competitive wages · Health & Dental insurance · 401k · Professional working environment · Room for advancement What will you do? The Parts Counter | Parts Advisor is responsible for assisting all mechanics and customers in purchasing needed parts and supplies. The Parts Counter | Parts Advisor is also responsible for achieving monthly sales and gross forecasts, and for seeking out and soliciting parts business. The Parts Advisor reports directly to the Parts Manager. Job Responsibilities: · Track all incoming and outgoing parts for a dealership · Locate available parts when the dealership is out of stock · Handle parts payment collection and make sure all parts are billed correctly through the service department and collision repair shop · Work directly with customers and provide exceptional customer service, keeping them informed on the status of their parts order · Package and ship parts back to the manufacturer from time to time, and complete the appropriate record keeping · Refer to parts manuals to identify the right part(s) for the make, model, and year of vehicles being serviced