Residential Sales Consultant (Stamford)
Alchemy Global Talent Solutions, Stamford, Connecticut, United States, 06925
Join a well-established moving and relocation company as a Residential Sales Consultant based in Stamford, CT. This exciting role focuses on expanding the residential sales division by working directly with customers planning local and long-distance moves. With Stamford’s growing housing market, you’ll have strong opportunities to build trusted relationships and drive revenue within the household goods sector.
Key Responsibilities: Develop and manage a pipeline of residential moving leads through phone, email, social media, and referrals. Conduct in-home and virtual consultations to assess client needs and deliver detailed, competitive quotes. Educate customers on packing, storage, insurance, and moving options to tailor solutions to their move. Follow up on quotes, handle objections professionally, and close deals to achieve monthly sales goals. Provide ongoing support and communication to clients throughout the moving process. Coordinate with operations to ensure seamless handoff from sales to service delivery. Accurately maintain customer data and activity tracking in the company CRM. Attend community events and utilise digital platforms to increase visibility and generate new business. Stay current on moving industry best practices and local market conditions to refine your approach. Ensure that all sales activities align with internal policies and regulatory guidelines. Deliver exceptional service from initial consultation through post-move follow-up. Work independently while contributing to broader team sales targets.
Key Skills & Experience: Background in residential or COD (cash on delivery) moving sales strongly preferred. Confident communicator with excellent listening and customer service skills. Skilled in conducting both virtual and in-person surveys for accurate quoting. Proficient in CRM systems and Microsoft Office applications. Strong time management, organisation, and follow-up abilities. Valid driver's license and ability to travel locally for on-site appointments.
Key Responsibilities: Develop and manage a pipeline of residential moving leads through phone, email, social media, and referrals. Conduct in-home and virtual consultations to assess client needs and deliver detailed, competitive quotes. Educate customers on packing, storage, insurance, and moving options to tailor solutions to their move. Follow up on quotes, handle objections professionally, and close deals to achieve monthly sales goals. Provide ongoing support and communication to clients throughout the moving process. Coordinate with operations to ensure seamless handoff from sales to service delivery. Accurately maintain customer data and activity tracking in the company CRM. Attend community events and utilise digital platforms to increase visibility and generate new business. Stay current on moving industry best practices and local market conditions to refine your approach. Ensure that all sales activities align with internal policies and regulatory guidelines. Deliver exceptional service from initial consultation through post-move follow-up. Work independently while contributing to broader team sales targets.
Key Skills & Experience: Background in residential or COD (cash on delivery) moving sales strongly preferred. Confident communicator with excellent listening and customer service skills. Skilled in conducting both virtual and in-person surveys for accurate quoting. Proficient in CRM systems and Microsoft Office applications. Strong time management, organisation, and follow-up abilities. Valid driver's license and ability to travel locally for on-site appointments.