Express Lane Service Advisor Helfman Dodge Chrysler Jeep Ram is looking for experienced Service Advisors to join their industry leading service team! Start your career with Helfman Dodge Chrysler Jeep Ram today! Job Responsibilities: Consult and interpret customer needs for the mechanics Serve as the primary point of contact for all automotive service and repair matters Understand customers’ problems and arrange for appropriate service Prioritize required services and offer options Set and manage the expectations of the service delivery for both the customers and mechanics Continuously keep the customer updated on repair needs and completion times