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Associate Director, Field Operations

Otsuka Pharmaceutical Co., Princeton, New Jersey, us, 08540

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Associate Director, Field Operations

Position Overview: The Associate Director of Field Operations ensures effective execution of sales strategies and operational processes. By focusing on operational priorities and minimizing distractions, this role drives alignment and efficiency across the assigned therapeutic area. This position provides support across multiple regions, allowing for a broad, enterprise-wide operational perspective. Additionally, this role may serve as an interim EL in support of SBD as needed.

Key Responsibilities: Field alignment:

Ensures consistency across call plans, targets, and Omnichannel initiatives to enhance sales force impact and resource allocation. Resource management:

Oversees speaker programs, coaching platforms (e.g., FCRs), and SEP budgets to ensure alignment with business objectives. Meeting coordination:

Plans and facilitates regional meetings, Fast Starts, and ELM by collaborating with stakeholders and ensuring resources are in place. Operational problem-solving:

Resolves challenges related to market access pull-through, tool deployment (e.g., Veeva/CRM), and reporting systems to provide seamless support for the field. Upskilling and continuous learning:

Drives field effectiveness by coordinating coaching programs and addressing capability gaps through targeted learning initiatives. Compliance Management:

Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities

Qualifications: Bachelor’s degree required; MBA or advanced degree preferred. Minimum of 10 years of pharmaceutical sales experience, with a strong understanding of sales force operations and execution. Prior experience in field leadership roles such as first or second line leadership, regional operational and customer strategy roles or other field-based support roles preferred. Strong background in business operations, sales support, and resource management within a commercial pharmaceutical organization. Ability to focus on priorities and resolve operational issues effectively. Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.