
Lead Salesforce Marketing Cloud Developer
Wounded Warrior Project, Sacramento, California, United States, 95828
Join Wounded Warrior Project (WWP) where you can make a meaningful impact on the lives of our nation’s veterans while enjoying fantastic benefits and competitive pay.
At WWP, we believe in empowering veterans and are committed to helping you find your passion to serve. Our mission is only achievable through the talent and dedication of our team members. Here’s what we offer:
A flexible hybrid work schedule (three days in the office, two days remote)
Comprehensive medical, dental, and vision coverage for teammates and their families
Competitive salary and performance incentives
A fun, mission-focused, and collaborative team environment
If you're ready to embark on a career with purpose, we want to hear from you!
The Senior Salesforce Marketing Cloud Developer at WWP is responsible for delivering high-quality, scalable solutions within the Salesforce Marketing Cloud platform. This role involves partnering with the marketing team and solution architects to streamline processes, execute strategic roadmaps, and enhance overall platform capabilities.
DUTIES & RESPONSIBILITIES
Oversee the administration, configuration, and optimization of Salesforce Marketing Cloud. Design and implement scalable technical solutions utilizing the Marketing Cloud suite of products. Transform business and marketing needs into well-structured technical solutions. Work collaboratively with solution architects and stakeholders on CRM customizations and integrations to enhance Marketing Cloud solutions. Develop custom solutions with AMPscript, SSJS, and Guide Template Language for personalized content and automation. Create and enhance CloudPages, forms, and microsites using HTML, CSS, JavaScript, and AMPscript. Write and optimize SQL queries for audience segmentation while ensuring data integrity within the Marketing Cloud. Integrate Marketing Cloud with external systems using REST and SOAP APIs for campaign automation. Document technical processes and marketing automation procedures for consistency and scalability. Utilize Marketing Cloud reporting tools to monitor campaign performance and generate insights. Deliver dashboards and reports that enable data-driven decision-making. Stay informed about Salesforce Marketing Cloud updates and recommend enhancements. Engage with team members to share best practices and improve processes. Attend mandatory training and meetings, including New Teammate Orientation and team-based training. Perform other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES
Expertise in Salesforce Marketing Cloud, including Journey Builder and Automation Studio. Proficiency in developing automated solutions with SSJS, AMPscript, and Guide Template Language. Strong skills in front-end development (HTML, CSS, JavaScript, and AMPscript). Experience in SQL and data modeling alongside an understanding of Marketing Cloud's contact data model. Familiarity with system integrations using REST and SOAP. Strong grasp of Marketing Cloud analytics, reporting, and content management. Ability to effectively translate business requirements into technical solutions. Excellent organizational and analytical skills, with the ability to manage multiple projects. Strong communication skills for both technical and non-technical audiences. Self-motivated and adaptable in a fast-paced environment. Commitment to high ethical standards and a mission-driven approach. EXPERIENCE
Requirements
Five years of experience as a Salesforce Marketing Cloud administrator or developer. Five years of experience with Journey Builder and Mobile Studio. Three years of experience executing full lifecycle projects in Salesforce Marketing Cloud. Two years of experience in developing solutions with AMPscript. Two years of experience in Agile/SCRUM environments with tools like Jira and Confluence. Preferences
One year of experience collaborating on Salesforce CRM development and customizations. EDUCATION
Requirements
Bachelor's degree in computer science, information systems, or a related field. Equivalent education, training, and experience can substitute for a degree. Preferences
None. CERTIFICATIONS & LICENSURE
Requirements
Salesforce Certified Data Cloud Consultant Certification. Salesforce Certified Marketing Cloud Engagement Administrator Certification. Preferences
Salesforce Certified Marketing Cloud Engagement Developer Certification. Salesforce Certified Marketing Cloud Email Specialist Certification. WORK ENVIRONMENT/PHYSICAL DEMANDS
General office environment; temperature controlled. Up to 5% travel. Our commitment to our mission is reflected in our comprehensive benefits package, including medical, dental, vision coverage, and more. For specific hiring ranges based on different locations, please refer to our hiring announcements. Wounded Warrior Project is an equal opportunity employer, dedicated to providing equal employment opportunities to all individuals. Join us and be part of a committed community focused on serving those who served our country.
Oversee the administration, configuration, and optimization of Salesforce Marketing Cloud. Design and implement scalable technical solutions utilizing the Marketing Cloud suite of products. Transform business and marketing needs into well-structured technical solutions. Work collaboratively with solution architects and stakeholders on CRM customizations and integrations to enhance Marketing Cloud solutions. Develop custom solutions with AMPscript, SSJS, and Guide Template Language for personalized content and automation. Create and enhance CloudPages, forms, and microsites using HTML, CSS, JavaScript, and AMPscript. Write and optimize SQL queries for audience segmentation while ensuring data integrity within the Marketing Cloud. Integrate Marketing Cloud with external systems using REST and SOAP APIs for campaign automation. Document technical processes and marketing automation procedures for consistency and scalability. Utilize Marketing Cloud reporting tools to monitor campaign performance and generate insights. Deliver dashboards and reports that enable data-driven decision-making. Stay informed about Salesforce Marketing Cloud updates and recommend enhancements. Engage with team members to share best practices and improve processes. Attend mandatory training and meetings, including New Teammate Orientation and team-based training. Perform other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES
Expertise in Salesforce Marketing Cloud, including Journey Builder and Automation Studio. Proficiency in developing automated solutions with SSJS, AMPscript, and Guide Template Language. Strong skills in front-end development (HTML, CSS, JavaScript, and AMPscript). Experience in SQL and data modeling alongside an understanding of Marketing Cloud's contact data model. Familiarity with system integrations using REST and SOAP. Strong grasp of Marketing Cloud analytics, reporting, and content management. Ability to effectively translate business requirements into technical solutions. Excellent organizational and analytical skills, with the ability to manage multiple projects. Strong communication skills for both technical and non-technical audiences. Self-motivated and adaptable in a fast-paced environment. Commitment to high ethical standards and a mission-driven approach. EXPERIENCE
Requirements
Five years of experience as a Salesforce Marketing Cloud administrator or developer. Five years of experience with Journey Builder and Mobile Studio. Three years of experience executing full lifecycle projects in Salesforce Marketing Cloud. Two years of experience in developing solutions with AMPscript. Two years of experience in Agile/SCRUM environments with tools like Jira and Confluence. Preferences
One year of experience collaborating on Salesforce CRM development and customizations. EDUCATION
Requirements
Bachelor's degree in computer science, information systems, or a related field. Equivalent education, training, and experience can substitute for a degree. Preferences
None. CERTIFICATIONS & LICENSURE
Requirements
Salesforce Certified Data Cloud Consultant Certification. Salesforce Certified Marketing Cloud Engagement Administrator Certification. Preferences
Salesforce Certified Marketing Cloud Engagement Developer Certification. Salesforce Certified Marketing Cloud Email Specialist Certification. WORK ENVIRONMENT/PHYSICAL DEMANDS
General office environment; temperature controlled. Up to 5% travel. Our commitment to our mission is reflected in our comprehensive benefits package, including medical, dental, vision coverage, and more. For specific hiring ranges based on different locations, please refer to our hiring announcements. Wounded Warrior Project is an equal opportunity employer, dedicated to providing equal employment opportunities to all individuals. Join us and be part of a committed community focused on serving those who served our country.