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Experience Designer

SupportFinity™, Detroit, Michigan, United States, 48228

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About VML VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award‑winning work for blue chip client partners including AstraZeneca, Colgate‑Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca‑Cola Company, and Wendy’s. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.

Summary The UX Designer leads user-centered design work that improves behavior, drives conversion, and reduces friction. They turn research into clear, testable UX solutions aligned to business goals and measurable outcomes.

Responsibilities

Conduct and analyze user research independently.

Design IA, wireframes, and interactive prototypes.

Collaborate with UI and content for holistic experience delivery.

Utilize AI tools to support ideation and iteration.

Contribute to usability testing design and analysis.

Requirements

Education: Bachelor’s degree in human-centered design, cognitive science, HCI, or related field or related experience.

Experience: 3–5 years of professional UX design experience.

Technical Skills

Advanced use of Figma, Adobe XD, and prototyping platforms.

Experience with user testing tools and analytics integration.

Competencies

Proactive problem-solving across user flows and systems.

Ability to work independently while managing feedback and revisions.

Balanced focus on user needs and business goals.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

$45,000—$90,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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