Regional Advice & Sales Director - South Florida
TD Bank, Coral Gables, Florida, United States
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Must
be able to effectively influence in person and remotely via phone/virtual means, demonstrating effective verbal and written communication skills* Provides consistent leadership to the team and promotes a culture of on-going feedback /performance accountability and development discussions consistent with TD AMCB culture* Requires time spent in the field working directly with market leadership, time working to coach and educate retail leaders virtually and in person meetings, and time spent working on projects that drive advice behaviors and performance outcomes* Contributes to building, modifying, and delivering on all learning/training – including the BeLegendary program. Also responsible for learning completion rates across learning* Responsible for change management, field engagement, education, upskilling, and sustained executional excellence* Leads, drives, and develops programs that positively impact the customer and employee experience; at times, consulting as a Subject Matter Expert on various programs/projects* Influences at all levels and in all directions. Influences adoption and execution in the field, and improvements needed to the program. Must effectively influence in person, via phone and in writing* Drives adoption of execution of scorecard results via the sales and service program behaviors and routines. Evaluates performance analytics, identifies scorecard gaps, pinpoints root causes related to the critical behaviors, shares key insights and communicates and drives changes required- Oversees deployment, adoption, and execution of the advice, sales and customer experience program within their Region and provides ongoing insight and executive level thought leadership to senior retail leaders to drive success in sales and advice behaviors and metrics* 4-year degree or equivalent experience* 10+ years related experience required* 3-5 years of leadership experience in a leadership role within sales, operations or customer experience* Exhibits strong leadership competencies, including collaboration, flexibility, influence, innovation, creativity, integrity and passion* Strong project management skills with ability to influence at all levels* Proven ability to multi-task in a fast-paced sales environment* Proven ability to negotiate, manage relationships and influence across business lines* Demonstrated credibility and ability to instill followership* Excellent written and verbal communications skills* Demonstrated sales administration and management ability* Consumer lending experience preferred* Strong understanding of store operations, policies and procedures* Proven analytical skills* PC Skills include Microsoft Office Suite and ability to craft professional presentations and reports* Previous sales and business development experience a must* Extensive regional travel required* Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team* Participates in personal performance and development activities* Acts as a brand champion both internally and externally* Collaborates with team members in contributing to the success of the team and organization* Partners as a team player* Actively seeks opportunities to improve delivery of work with high attention to quality standards* Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills* Positively embraces change* Adheres and participates in TD's Shared Commitments* Engages in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience* Domestic Travel – Frequent* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing and comprehending instructions – Continuous* Adding, subtracting, multiplying and dividing – Continuous**Additional Information:**
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development****Training & Onboarding**
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
**Interview Process**
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.|**Nos valeurs**À la TD, nous avons pour objectif d’enrichir la vie de nos clients, de nos collectivités et de nos collègues, et nous avons en commun un ensemble de valeurs qui façonnent notre culture et guident nos comportements. En échange de l’engagement quotidien de nos collègues à aider la TD à réussir, nous nous engageons à leur offrir une expérience de travail qui repose sur l’impact, la croissance et la culture de bienveillance. Peu importe où vous travaillez à la TD, nous vous donnons les outils nécessaires pour faire changer les choses au travail et dans votre collectivité, explorer et faire progresser votre carrière et faire partie de notre culture de bienveillance et d’inclusion.**Notre engagement à l’égard de la diversité, de l’équité et de l’inclusion**À la TD, nous nous engageons à créer un milieu où les collègues peuvent être eux-mêmes au #J-18808-Ljbffr
Must
be able to effectively influence in person and remotely via phone/virtual means, demonstrating effective verbal and written communication skills* Provides consistent leadership to the team and promotes a culture of on-going feedback /performance accountability and development discussions consistent with TD AMCB culture* Requires time spent in the field working directly with market leadership, time working to coach and educate retail leaders virtually and in person meetings, and time spent working on projects that drive advice behaviors and performance outcomes* Contributes to building, modifying, and delivering on all learning/training – including the BeLegendary program. Also responsible for learning completion rates across learning* Responsible for change management, field engagement, education, upskilling, and sustained executional excellence* Leads, drives, and develops programs that positively impact the customer and employee experience; at times, consulting as a Subject Matter Expert on various programs/projects* Influences at all levels and in all directions. Influences adoption and execution in the field, and improvements needed to the program. Must effectively influence in person, via phone and in writing* Drives adoption of execution of scorecard results via the sales and service program behaviors and routines. Evaluates performance analytics, identifies scorecard gaps, pinpoints root causes related to the critical behaviors, shares key insights and communicates and drives changes required- Oversees deployment, adoption, and execution of the advice, sales and customer experience program within their Region and provides ongoing insight and executive level thought leadership to senior retail leaders to drive success in sales and advice behaviors and metrics* 4-year degree or equivalent experience* 10+ years related experience required* 3-5 years of leadership experience in a leadership role within sales, operations or customer experience* Exhibits strong leadership competencies, including collaboration, flexibility, influence, innovation, creativity, integrity and passion* Strong project management skills with ability to influence at all levels* Proven ability to multi-task in a fast-paced sales environment* Proven ability to negotiate, manage relationships and influence across business lines* Demonstrated credibility and ability to instill followership* Excellent written and verbal communications skills* Demonstrated sales administration and management ability* Consumer lending experience preferred* Strong understanding of store operations, policies and procedures* Proven analytical skills* PC Skills include Microsoft Office Suite and ability to craft professional presentations and reports* Previous sales and business development experience a must* Extensive regional travel required* Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team* Participates in personal performance and development activities* Acts as a brand champion both internally and externally* Collaborates with team members in contributing to the success of the team and organization* Partners as a team player* Actively seeks opportunities to improve delivery of work with high attention to quality standards* Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills* Positively embraces change* Adheres and participates in TD's Shared Commitments* Engages in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience* Domestic Travel – Frequent* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing and comprehending instructions – Continuous* Adding, subtracting, multiplying and dividing – Continuous**Additional Information:**
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development****Training & Onboarding**
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
**Interview Process**
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.|**Nos valeurs**À la TD, nous avons pour objectif d’enrichir la vie de nos clients, de nos collectivités et de nos collègues, et nous avons en commun un ensemble de valeurs qui façonnent notre culture et guident nos comportements. En échange de l’engagement quotidien de nos collègues à aider la TD à réussir, nous nous engageons à leur offrir une expérience de travail qui repose sur l’impact, la croissance et la culture de bienveillance. Peu importe où vous travaillez à la TD, nous vous donnons les outils nécessaires pour faire changer les choses au travail et dans votre collectivité, explorer et faire progresser votre carrière et faire partie de notre culture de bienveillance et d’inclusion.**Notre engagement à l’égard de la diversité, de l’équité et de l’inclusion**À la TD, nous nous engageons à créer un milieu où les collègues peuvent être eux-mêmes au #J-18808-Ljbffr