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Bilingual Customer Support Representative - Healthcare

Arise Virtual Solutions Inc., Hialeah, Florida, United States, 33014

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Increase your earnings with flexible hours! If you are bilingual in Spanish and English, possess healthcare customer service experience, and seek a dynamic and flexible opportunity, consider joining our exciting

Spanish Bilingual Healthcare Support Program . We are looking for dedicated customer-focused individuals who excel in solving problems and are committed to delivering exceptional customer experiences promptly in a high-call-volume environment. This program, available through the Arise® Platform, allows you to provide remote customer support for prestigious brands. Start earning extra income without the hassle of commuting or additional work-related expenses. As an Inbound Customer Support Representative, your responsibilities will include: Answering inbound calls from customers, addressing queries, and resolving issues to ensure satisfaction. Providing outstanding service by actively listening and assisting callers in finding the most suitable solutions. Offering professional support in both English and Spanish, as required. Requirements to support this client include: A minimum of one year of consistent inbound call support experience in a customer-focused environment within the last two years. A quiet and secure workspace to manage a steady flow of calls. A wired internet connection with adequate speeds (ping 25 Mbps; upload >10 Mbps; minimum 8GB RAM). A high school diploma or equivalent is necessary. A background check is required. Preferred qualifications: Experience in healthcare customer service. Proven ability in using customer service software, CRM systems, or providing support through virtual channels (email, chat, video calls). No degree is necessary!

This is a fantastic opportunity for anyone ready to invest in themselves and work diligently on their own terms. Sign up to run your own customer support business or collaborate with an existing Service Partner company on the platform. Some clients may require ongoing certification, and a background check along with a drug test is mandatory.