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Sales Opeerations Analyst

Access One, Chicago, Illinois, United States, 60290

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Position Overview The Sales Operations Analyst supports the day-to‑day operational and reporting needs of the Sales organization. This role focuses on data accuracy, reporting execution, and system support, enabling Sales leadership to operate with reliable information and consistent processes. This is a hands‑on, execution‑oriented role for someone early in their Sales Operations career. The Analyst works closely with Sales Operations leadership and translates guidance into usable reports, templates, and workflows. This role does not own sales strategy, system architecture, or revenue forecasting.

Support Salesforce administration and daily system operations under leadership guidance

Maintain CRM data hygiene, including account, contact, and opportunity updates

Build and maintain basic custom Salesforce reports and dashboards to support sales visibility

Assist with user access, permissions, and simple configuration tasks

Document reporting logic and field definitions as they are created

Escalate system limitations or improvement opportunities to Sales Operations leadership

Reporting & Analysis Support (Excel / BI Tools)

Create and maintain recurring sales reports based on leadership direction

Build custom Excel reports and templates to support pipeline, bookings, and activity tracking

Perform basic analysis to identify data issues, trends, or anomalies

Partner with Sales Operations leadership to refine reports as needs evolve

Maintain lightweight documentation for reports and data definitions

Forecast & Planning Support

Prepare and validate data inputs for forecasting cycles

Update forecast reports and tracking files

Monitor changes between forecast submissions

Ensure forecast materials are delivered accurately and on time

Process & Enablement Support

Help translate informal workflows into simple, repeatable processes

Create lightweight documentation for reports, tools, and workflows supported

Assist with onboarding by explaining reports and systems to new users

Identify friction points and propose improvements for leadership review

Required Qualifications

Bachelor’s degree in Business, Analytics, Finance, or related field

1–3 years of experience in Sales Operations, Business Operations, or Analyst roles

Working knowledge of Salesforce reporting and CRM fundamentals

Intermediate Excel skills (pivot tables, filters, basic lookups)

Strong attention to detail and data accuracy

Success Metrics

Timely delivery of accurate sales reports

Adoption and usage of custom reports by Sales teams

Improved visibility into pipeline and activity metrics

Reduced manual reporting effort over time

Clear, usable documentation for supported reports and workflows

Salary & Benefits

$65,000 – $75,000 base salary, depending on experience and qualifications.

PTO Flexible work environment. Hybrid schedule: 3 days in office/ 2 days remote

Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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