Director of Customer Success — Biopharma AI Growth

A leading biopharma technology company in Cambridge, MA, seeks a Director of Customer Success to manage strategic relationships with biopharma customers. This high-impact role involves driving platform adoption and measurable outcomes. Candidates should bring over 8 years of experience in customer success within the pharmaceutical or biotech sectors, along with strong technical skills. The position emphasizes growth, customer engagement, and commercial strategy, requiring exceptional communication and strategic planning abilities. #J-18808-Ljbffr