Director - Supply Chain Planning - Retail
Job Description
Role: Director, Supply Chain Planning for Retail.
Location options: Dallas, TX / Chicago, IL / Boston, MA.
Roles & Responsibilities
- Manage and guide the team of demand planners, supply planners and inventory analysts that provide supply chain planning business services to our retail customers – Forecasting, DC Ordering, Store Replenishment, Allocation, Promotional & Seasonal Planning, and overall Inventory Management activities.
- Lead the TCS supply chain planning team meetings to exceed KPIs such as forecast accuracy, forecast bias, fill rate, store in‑stock %, days of supply, aged inventory, shrink, etc. for our customers.
- Work with customer leadership across merchandising, planning, supply chain and store operations to forecast demand and inventory flow, aligning with DC and network capacity.
- Lead and mentor the team to identify and execute continuous improvements across process, people and technology to drive efficiency and better business KPIs.
- Work with team leads to project workload impact of upcoming seasonality and help plan/manage workload effectively to meet customer needs.
- Participate in customer senior leadership meetings to update on TCS performance, understand strategic priorities, and translate them into actions for the planning team.
- Mentor and guide the planning, buying, and inventory analysis team members.
- Provide thought leadership around best practices in supply chain planning for retail.
- Proactively work with sales teams to define solutions and position TCS capabilities in supply chain planning.
- Interface with industry analysts to detail our capabilities and experience.
- Collaborate with other TCS functions to conceptualize retail‑specific supply chain offerings.
- Strong experience in retail supply chain planning functions: forecasting, DC ordering & store replenishment, seasonal & promotion planning & allocation, and inventory management.
- Familiarity with warehousing processes.
- Ability to work with senior customer leadership to report on performance and collaborate on upcoming events/initiatives.
- Excellent problem‑solving and analytical skills, self‑starter.
- Extremely strong communication & interpersonal skills to work effectively with customer leadership and various TCS departments to resolve issues and collaborate on strategic initiatives.
- Ability to create impactful presentations to articulate key messages to internal and customer leadership.
Good to Have
- Supply chain business consulting experience.
- Experience working with and managing globally distributed diverse teams.
- Knowledge of leading SC planning solutions: BY, SAP, Oracle, Relex, o9, etc.
Qualifications
- Bachelor of Science (B.Sc. Degree).
Salary Range
$174,250 – $235,000 a year.
Job Details
- Seniority level: Director
- Employment type: Full‑time
- Job function: Management & Manufacturing
- Industry: IT Services and IT Consulting