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Server Assistant (Busser) - Catch 31 - Entry Level

Shamin Hotels, Virginia Beach, Virginia, us, 23450

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Overview

Server Assistant @ Catch 31 Hilton Virginia Beach Oceanfront Location:

3001 Atlantic Ave, Virginia Beach, VA 23451 Schedule:

Variable or Part-Time (must include weekends and holidays) Work Environment:

Oceanfront hotel right on the boardwalk Responsibilities

Table Setup and Maintenance

Clear tables of used dishes, glassware, and utensils promptly after guests have finished their meals. Wipe down tables, chairs, and condiment holders to remove crumbs, spills, and debris. Reset tables with clean tablecloths, napkins, and tableware for incoming guests.

Beverage and Condiment Refills

Refill water glasses, bread baskets, and condiment containers as needed throughout service. Assist servers in delivering beverages, appetizers, and other items to tables as directed.

Assistance to Servers

Support servers by running food orders from the kitchen to the appropriate tables. Communicate with serving staff to coordinate table turnovers and ensure efficient service. Respond to guest requests for additional items such as extra napkins, utensils, or condiments.

Cleaning and Sanitization

Maintain cleanliness and orderliness of dining areas, including floors, windows, and furniture. Empty trash bins and bus carts regularly to keep dining areas clean and free of clutter. Adhere to sanitation and hygiene standards, including proper handwashing and food handling practices.

Customer Service

Provide friendly and attentive service to guests, assisting with seating, menu inquiries, and other requests as needed. Communicate effectively with guests to ensure their satisfaction and address any concerns or special requests. Uphold a positive and welcoming atmosphere in the restaurant by greeting guests warmly and maintaining a professional demeanor.

Teamwork and Collaboration

Work collaboratively with other front-of-house staff, including servers, hosts/hostesses, and bartenders, to deliver exceptional service. Assist coworkers during peak periods and contribute to a smooth flow of operations in the restaurant. Communicate effectively with management and colleagues to address any issues or concerns related to table service.

We Live by Our “TOP” Values

T – TEAM UP:

Collaborate, support others, and stay golden O – OWN IT:

Take pride, stay accountable, and never stop learning P – PASSIONATELY SERVE:

Be positive, show you care, and create memorable experiences We’re looking for team players who embody these values every day. Why Work with Us?

Competitive Pay Go Hilton Travel Discounts

for team members & eligible family Shamin Perks

– Save on gym memberships, movie tickets, amusement parks, rental cars, and more $200 Referral Bonus

after your referral completes 30 days Work with an oceanfront view

in a fun, fast-paced restaurant Note: This may be a

seasonal or part-time position . Full-time benefits such as health insurance, PTO, and 401K do

not apply

unless otherwise specified. About Shamin Hotels:

Shamin Hotels is the

largest hotel owner and operator in Virginia , with 70+ hotels across multiple states. Founded in 1978, our growth is powered by passionate service and a commitment to teamwork, ownership, and opportunity. Learn more at Shamin Hotels is an Equal Opportunity Employer.

We welcome applicants from all backgrounds. Only those selected for interviews will be contacted.

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