Commercial Assistant Property Manager
The Keith Corporation, Charlotte, North Carolina, United States, 28245
Job Title:
CommercialAssistant Property Manager
Department:
TKC Management Services
Reports To:
Division Manager
Classification:
Exempt
Position Summary The CommercialAssistant Property Manager is responsible for the portfolio's operations, physical condition, and financial performance. This individual will maintain a high level of professionalism and flexibility in addressing property management issues, including responding to and resolving tenant and client requests or concerns, as well as providing administrative support for business development.
Essential Functions
Support managers to ensure the highest level of client satisfaction with the Property Management function, and ensure that contractual obligations are being met and expected benefits are realized
At the direction of managers, develop and maintain effective working relationships with client leadership teams, operational teams, landlords, and tenants with the overall objective of enhancing the business relationship within the portfolio
Support managers to establish and maintain standardization and consistency with best-in-class Property Management practices, including financial, physical maintenance, accreditation maintenance, tenant retention, and lease administration processes
Coordinate Property Management reporting per the needs of the client
Manage monthly CMMS reporting and tracking, analyze CMMS data to benchmark operations, and drive improvement
Monitor and foster vendor relationships. Maintain master contracts and ensure correct renewals and pricing.
Perform and document scheduled inspections of facilities per the client's needs or direction
Assist in the management of property budgets with clients’ goals and objectives addressed, track variances, and ensure a smooth recovery process.
Support managers to ensure correct rental rates are in place, manage rent collections, and ensure receivables are kept in check per lease guidelines
Become familiar with tenant leases and budget processes so that document cost avoidance and/or savings within the account can be documented
Other Functions
Support managers to oversee all activities that could impact the uptime operational posture of the facilities
Professional in both dress and demeanor, maintain effective balance between in and out of office activities
Perform other duties as assigned
Proven ability to successfully lead a team
Strong interpersonal and problem-solving skills
Excellent verbal/written communication and presentation skills
Proven record of providing excellent customer service
Technical Skills
Proficiency with the on-demand work request and preventative maintenance documentation process
CMMS experience is a strong plus
Experience with adherence to annual property budgets
High proficiency in MS applications, including Word, Excel, PowerPoint, and Outlook
Abstract and understand lease language to assist the Property Manager with landlord responsibilities, defaults, etc.
Required Knowledge, Skills, Abilities
High School Diploma or equivalent
3+ years’ experience in commercial, office or medical office (excluding residential, hotel experience) property management (operational experience is preferred)
Valid driver’s license
Position Type / Expected Hours of Work This is a full-time, non-exempt position with normal working hours Monday through Friday, working 40 hours per week. However, as business needs arise, after-hours, holiday, or weekend work may be required.
Travel 20% of this position requires travel to the different client locations, mainly local.
Supervisory Responsibilities This position has no supervisory responsibilities.
This job operates mainly in a professional office environment and occasionally onsite at client locations. Must be able to work in hazardous conditions with an attention to maintaining safety standards.
Physical Demands The physical demands described here are representative of those required to perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk, see, feel, or hear effectively. The employee frequently is required to sit or stand for an eight-hour shift in front of a computer; walk; use hands to finger, handle, or feel; and reach with hands and arms. Ability to perform required tasks associated with the position, including, but not limited to, kneeling, bending, squatting, standing, walking, climbing a ladder, walking stairs, and the ability to pick up or carry up to 50.
Other Duties Please note that this job description is not designed to cover or include a comprehensive list of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement TKC Management Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, TKC Management Services complies with applicable state and local laws governing nondiscrimination in employment at every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
TKC Management Services expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with TKC Management Services’ employees' ability to perform their job duties may result in discipline up to and including discharge.
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CommercialAssistant Property Manager
Department:
TKC Management Services
Reports To:
Division Manager
Classification:
Exempt
Position Summary The CommercialAssistant Property Manager is responsible for the portfolio's operations, physical condition, and financial performance. This individual will maintain a high level of professionalism and flexibility in addressing property management issues, including responding to and resolving tenant and client requests or concerns, as well as providing administrative support for business development.
Essential Functions
Support managers to ensure the highest level of client satisfaction with the Property Management function, and ensure that contractual obligations are being met and expected benefits are realized
At the direction of managers, develop and maintain effective working relationships with client leadership teams, operational teams, landlords, and tenants with the overall objective of enhancing the business relationship within the portfolio
Support managers to establish and maintain standardization and consistency with best-in-class Property Management practices, including financial, physical maintenance, accreditation maintenance, tenant retention, and lease administration processes
Coordinate Property Management reporting per the needs of the client
Manage monthly CMMS reporting and tracking, analyze CMMS data to benchmark operations, and drive improvement
Monitor and foster vendor relationships. Maintain master contracts and ensure correct renewals and pricing.
Perform and document scheduled inspections of facilities per the client's needs or direction
Assist in the management of property budgets with clients’ goals and objectives addressed, track variances, and ensure a smooth recovery process.
Support managers to ensure correct rental rates are in place, manage rent collections, and ensure receivables are kept in check per lease guidelines
Become familiar with tenant leases and budget processes so that document cost avoidance and/or savings within the account can be documented
Other Functions
Support managers to oversee all activities that could impact the uptime operational posture of the facilities
Professional in both dress and demeanor, maintain effective balance between in and out of office activities
Perform other duties as assigned
Proven ability to successfully lead a team
Strong interpersonal and problem-solving skills
Excellent verbal/written communication and presentation skills
Proven record of providing excellent customer service
Technical Skills
Proficiency with the on-demand work request and preventative maintenance documentation process
CMMS experience is a strong plus
Experience with adherence to annual property budgets
High proficiency in MS applications, including Word, Excel, PowerPoint, and Outlook
Abstract and understand lease language to assist the Property Manager with landlord responsibilities, defaults, etc.
Required Knowledge, Skills, Abilities
High School Diploma or equivalent
3+ years’ experience in commercial, office or medical office (excluding residential, hotel experience) property management (operational experience is preferred)
Valid driver’s license
Position Type / Expected Hours of Work This is a full-time, non-exempt position with normal working hours Monday through Friday, working 40 hours per week. However, as business needs arise, after-hours, holiday, or weekend work may be required.
Travel 20% of this position requires travel to the different client locations, mainly local.
Supervisory Responsibilities This position has no supervisory responsibilities.
This job operates mainly in a professional office environment and occasionally onsite at client locations. Must be able to work in hazardous conditions with an attention to maintaining safety standards.
Physical Demands The physical demands described here are representative of those required to perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk, see, feel, or hear effectively. The employee frequently is required to sit or stand for an eight-hour shift in front of a computer; walk; use hands to finger, handle, or feel; and reach with hands and arms. Ability to perform required tasks associated with the position, including, but not limited to, kneeling, bending, squatting, standing, walking, climbing a ladder, walking stairs, and the ability to pick up or carry up to 50.
Other Duties Please note that this job description is not designed to cover or include a comprehensive list of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement TKC Management Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, TKC Management Services complies with applicable state and local laws governing nondiscrimination in employment at every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
TKC Management Services expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with TKC Management Services’ employees' ability to perform their job duties may result in discipline up to and including discharge.
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