Remote Member Growth & Retention Specialist

A leading healthcare provider is seeking a Customer Service Specialist for a remote position in Buffalo, NY. You will assist members in completing state-required applications and provide essential information regarding eligibility for Medicaid and other plans. Responsibilities include educating members, resolving application issues, and ensuring member satisfaction while maintaining quality scores. The ideal candidate will have strong customer service experience and must obtain NYS Certified Application Counselor Certification within 60 days of hiring. #J-18808-Ljbffr