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Server-$4.69+tips (Supper at Hotel Emma)

Silver Ventures, San Antonio, Texas, United States, 78208

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Take food and beverage orders, retrieve and serve alcoholic/non‑alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Assist in the maintenance of the restaurant area and equipment. Maintain luxury service standards. Must have current TABC Certification and a flexible schedule.

Primary Responsibilities

Must be able to perform job functions with attention to detail

Speed and accuracy

Prioritize, organize and follow-up

Be a clear thinker

Remaining calm and resolving problems using good judgment

Follow directions thoroughly

Understand a guest’s service needs

Work cohesively with co‑workers as part of a team

Work with minimal supervision

Maintain confidentiality of guest information and pertinent hotel data

Understand guests ‘service needs

Takes pride in personal appearance and follows hotel grooming guidelines

Ability to be well organized

Set up and maintain proper mise en place and let supervisor know of any shortages

Maintain concentration and think clearly when providing service to guests within any given period of time; ability to focus attention on details

Maintain knowledge of the particular characteristics and description of every wine/ champagne by the glass and all wines on the wine list

Maintain complete knowledge of designated glassware and garnishes for drinks

Maintain complete knowledge of all menu items, preparation method, ingredients, sauces, preparation time, garnishes, presentation and prices

Ability to access and input information into Micros system

Maintain good coordination and timing while serving orders quickly

Ability to exert physical effort in transporting food and beverage guests

Aptitude to endure abundant physical movements throughout the work areas

Be familiar with all Hotel services, features and local attraction, activities to respond to guest inquiries accurately

Maintain complete knowledge and strictly abide by liquor regulations as per TABC guidelines and provincial liquor codes

Settle all checks opened under own I.D. number. Settle all checks before leaving by following proper cash handling procedures

Adhere to all payment, cash handling and credit policies/procedures.

Follow all finance regulations with regards to Voids, Allowances, Entertainment, Etc

Job Requirements

High school diploma or equivalent

Minimum (2) two years previous experience in a luxury or ultra‑luxury environment

Food Handler

Hotel Emma complies with federal and state disability laws and makes reasonable accommodations to assist employees with disabilities which impact work. If you have an ongoing condition which is affecting work and believe an accommodation is needed, please contact your supervisor/manager.

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