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Sales Specialist

Petco, Brentwood, Missouri, United States

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Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing,

Petco is the place for you .

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

Pet First - Protect & Empower.

All pets should

Live their Best Life.

We put the needs of pets and pet parents at the center of everything we do.

Foster the Fun - Connect & Bond.

Our

Passion

for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.

Let’s Go! Own & Commit.

We are stronger as

One Petco team.

We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco We’re proud to be

"where the pets go"

to find everything they need to live their best lives for more than 60 years – from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood – the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are

29,000+

strong and together we nurture the pet‑human bond in more than

1,500

Petco stores across the U.S., Mexico and Puerto Rico,

250+

Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately

7 million animals

through in‑store adoption events.

Position Responsibilities

Provide a great experience by engaging with guests utilizing your acquired skills and training.

Assist guests’ selection and recommendation of merchandise and services in accordance with their identified needs.

Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.

Process register transactions and create a great experience for each guest.

Generate future business through a deep understanding of the guests and their pets and connection to our digital platforms.

Perform related duties in support of the Pet Care Center attaining its assigned sales goals.

Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.

Complete and apply training programs to maintain a high level of expertise in their role.

Adhere to established operational guidelines, policies, and procedures.

Promote a positive culture of teamwork, inclusion, and collaboration.

Complete other duties and special projects as assigned.

Evaluate guest inquiries and as needed refers to the Leader on Duty.

Other Essential Duties

UTILIZE SELLING BEHAVIORS . You’re the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

CONTRIBUTE TO A SAFE ENVIRONMENT . You’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

BE A PART OF A COLLABORATIVE CULTURE . Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

ENGAGE IN YOUR CAREER:

As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications Minimum of one year of sales experience is required for this position. Qualified applicants will possess a high level of knowledge of pet nutrition and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.

Certification Completing and maintaining the appropriate specialist level of the Petco Certification program is required in this role.

Preferred Qualifications Prior pet nutrition experience and working with and/or caring for pets recommended.

Supervisory Responsibility

None

Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry‑outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs using material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.

Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Start Rate $16.00

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

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