Account Growth Lead (Delivery + Sales) – Existing Accounts
Innodata Inc, Ridgefield Park, New Jersey, us, 07660
Who we are:
Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are the AI technology solutions provider-of-choice to 4 out of 5 of the world’s biggest technology companies, as well as leading companies across financial services, insurance, technology, law, and medicine.
By combining advanced machine learning and artificial intelligence (ML/AI) technologies, a global workforce of subject matter experts, and a high-security infrastructure, we’re helping usher in the promise of clean and optimized digital data to all industries. Innodata offers a powerful combination of both digital data solutions and easy-to-use, high-quality platforms.
Our global workforce includes over 3,000 employees in the United States, Canada, United Kingdom, the Philippines, India, Sri Lanka, Israel and Germany. We’re poised for a period of explosive growth over the next few years.
About the Role We are seeking a senior account leader who can drive growth within existing enterprise accounts while ensuring strong delivery execution and customer success. This role owns a $10M+ portfolio and is responsible for 20–50% year-over-year growth through structured upsell and cross-sell strategies, while maintaining high client satisfaction and retention.
Key Responsibilities
Own and grow assigned enterprise accounts with clear revenue and margin targets
Ensure successful delivery outcomes and high customer satisfaction
Identify expansion opportunities aligned to client business priorities
Drive structured account planning, pipeline development, and forecasting
Partner with delivery leadership to ensure performance, quality, and retention
Improve Net Revenue Retention (NRR) and long-term account value
8+ years in enterprise sales, account management, or customer success within IT services, AI, data, or digital transformation
Proven experience managing a $10M+ account portfolio
Demonstrated 20–50% YoY growth in existing accounts via upsell and cross-sell
Strong background in both delivery oversight and commercial expansion
Experience managing executive stakeholders (VP/SVP/C-level)
Strong contract negotiation, SOW structuring, and revenue forecasting skills
Ability to build multi-threaded relationships across business and technical teams
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov.
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Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are the AI technology solutions provider-of-choice to 4 out of 5 of the world’s biggest technology companies, as well as leading companies across financial services, insurance, technology, law, and medicine.
By combining advanced machine learning and artificial intelligence (ML/AI) technologies, a global workforce of subject matter experts, and a high-security infrastructure, we’re helping usher in the promise of clean and optimized digital data to all industries. Innodata offers a powerful combination of both digital data solutions and easy-to-use, high-quality platforms.
Our global workforce includes over 3,000 employees in the United States, Canada, United Kingdom, the Philippines, India, Sri Lanka, Israel and Germany. We’re poised for a period of explosive growth over the next few years.
About the Role We are seeking a senior account leader who can drive growth within existing enterprise accounts while ensuring strong delivery execution and customer success. This role owns a $10M+ portfolio and is responsible for 20–50% year-over-year growth through structured upsell and cross-sell strategies, while maintaining high client satisfaction and retention.
Key Responsibilities
Own and grow assigned enterprise accounts with clear revenue and margin targets
Ensure successful delivery outcomes and high customer satisfaction
Identify expansion opportunities aligned to client business priorities
Drive structured account planning, pipeline development, and forecasting
Partner with delivery leadership to ensure performance, quality, and retention
Improve Net Revenue Retention (NRR) and long-term account value
8+ years in enterprise sales, account management, or customer success within IT services, AI, data, or digital transformation
Proven experience managing a $10M+ account portfolio
Demonstrated 20–50% YoY growth in existing accounts via upsell and cross-sell
Strong background in both delivery oversight and commercial expansion
Experience managing executive stakeholders (VP/SVP/C-level)
Strong contract negotiation, SOW structuring, and revenue forecasting skills
Ability to build multi-threaded relationships across business and technical teams
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov.
#LI-NS1
#J-18808-Ljbffr