After Sales Coordinator - Leading Luxury Brand - Piscataway, NJ
Fourth Floor, Piscataway, New Jersey, United States
Our client, a luxury brand, is seeking an After Sales Coordinator to help their team temporarily!
Responsibilities
Manage regionalized store After Sales Service matters as key relationship manager. Set standards for expectations and service levels between workshops, store teams, and clients.
Responsible for communication regarding client After Sales concerns and resolve matters to client satisfaction in partnership with store teams, as well as Customer Care teams.
Responsible for repair assessments and ultimately repair facilitation based on results of assessment.
Work closely with Customer Care counterparts on resolving client escalations
Provide Customer Care team with After Sales verbiage and product care information to inform clients
Qualifications
Must be proficient in Microsoft Office & Excel
A fast learner with a "no job too small" mentality!
Highly organized and efficient, ability to work in a fast‑paced environment
Willingness to learn and take on new responsibilities
Please submit a resume for consideration!
#J-18808-Ljbffr
Responsibilities
Manage regionalized store After Sales Service matters as key relationship manager. Set standards for expectations and service levels between workshops, store teams, and clients.
Responsible for communication regarding client After Sales concerns and resolve matters to client satisfaction in partnership with store teams, as well as Customer Care teams.
Responsible for repair assessments and ultimately repair facilitation based on results of assessment.
Work closely with Customer Care counterparts on resolving client escalations
Provide Customer Care team with After Sales verbiage and product care information to inform clients
Qualifications
Must be proficient in Microsoft Office & Excel
A fast learner with a "no job too small" mentality!
Highly organized and efficient, ability to work in a fast‑paced environment
Willingness to learn and take on new responsibilities
Please submit a resume for consideration!
#J-18808-Ljbffr