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Apartment Leasing Agent

PDS Staffing, Ann Arbor, Michigan, us, 48113

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Job Title: Apartment Leasing Agent Job Description Are you a dynamic individual with excellent communication skills and a passion for helping people find their ideal home? We are seeking a motivated and customer-focused Apartment Leasing Agent to join our team. In this role, you will be the face of our property, responsible for creating a positive first impression and ensuring a smooth leasing process for our prospective tenants.

Key Responsibilities

Greet prospective residents, provide tours of the community, and highlight the features and benefits of the property.

Build strong relationships with potential and current residents, maintaining a friendly and professional manner at all times.

Demonstrate comprehensive knowledge of the property’s amenities, floor plans, and availability to effectively address inquiries and requests.

Assist applicants in completing the leasing process, including collecting required documents and conducting background checks.

Coordinate with management to ensure all waiting lists are up-to-date and maintained efficiently.

Collaborate with maintenance and housekeeping teams to ensure apartments are move-in ready and meet high standards of cleanliness.

Contribute to maintaining a high occupancy rate through effective marketing strategies and excellent customer service.

Maintain accurate and updated records of all interactions, prospects, and lease agreements in the property management software.

Handle tenant concerns and coordinate with the management team to resolve any issues promptly and professionally.

Qualifications

Previous experience in leasing, sales, or customer service

Strong communication skills and the ability to build relationships with diverse groups of people.

Detail-oriented with strong organizational skills and the ability to handle multiple tasks simultaneously.

Proficiency with property management software and Microsoft Office Suite.

Ability to work flexible hours, including weekends, to accommodate prospective tenants’ schedules.

A positive attitude, with a proactive and problem-solving approach to challenges.

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