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Sales Manager - Mortgages

Summit Credit Union, Hoffman Corners, Wisconsin, United States

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At

Summit Credit Union , we believe buying a home should feel exciting—not overwhelming. As our

Sales Manager – Mortgage , you’ll lead a high‑performing team of Mortgage Loan Officers (MLOs), shape strategy, and elevate the member experience while driving growth, compliance, and innovation.

If you’re a mortgage leader who thrives on coaching talent, building smart processes, and delivering results without losing the human touch—this might be your next great move.

What You’ll Do (Your Impact)

Inspire & Lead

a team of Mortgage Loan Officers through coaching, recognition, and development that fuels both performance and engagement.

Drive Results

by meeting volume, service level, and budget goals—while never compromising the member experience.

Partner Strategically

with branches, contact center teams, and internal/external partners to align sales and service strategies.

Champion Training & Development

so your team is confident, compliant, and delivering exceptional service at every stage of the loan journey.

Optimize Processes & Technology

to improve efficiency, productivity, and scalability.

Ensure Compliance Excellence

by guiding policy development and maintaining adherence to regulatory and secondary market guidelines.

Empower Members

through financial education, thoughtful follow‑ups, and service that builds trust and long‑term relationships.

What You Bring

Associate’s degree in business or a related field (or equivalent experience).

5+ years of mortgage lending experience

in a retail financial environment.

3+ years of people leadership experience

with a proven coaching mindset.

Deep knowledge of

secondary market programs

and mortgage regulations.

Strong communication, data analysis, and problem‑solving skills.

Experience with automated lending systems and reporting tools.

Ability to thrive in a fast‑paced, regulated environment.

Active

NMLS number

(or ability to obtain one).

Why You’ll Love Working Here We take care of our people—because when our employees thrive, our members do too.

Our perks include:



Excellent health insurance

options to support you and your family



401(k) with employer match

to help you invest in your future



Generous paid time off

so you can recharge and live your life

✅ Paid holidays and wellness‑focused benefits

✅ Opportunities for professional growth and leadership development

✅ A people‑first culture that values inclusion, purpose, and impact

✅ And more benefits designed to support you—at work and beyond

Our Commitment At Summit Credit Union,

different makes us better . We are proud to be an Equal Employment Opportunity employer and are committed to building a diverse, inclusive workplace where everyone belongs and can do their best work.

Ready to Make an Impact? If you’re passionate about leading people, strengthening communities, and helping members achieve homeownership with confidence—we’d love to meet you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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