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Outside Sales Representative - Houston

The Home Depot, Houston, Texas, United States, 77246

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Overview Position

Outside Sales Representative

The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Outside Sales Director and Pro Sales Manager. OSRs review Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position.

Responsibilities

Cross-Functional Collaboration: Participate in district/regional meetings as needed. Communicate weekly activities with the Pro Sales Manager.

Cultivate Net New Sales Relationships: Drive incremental sales growth by building relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as daily contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.

Customer Relationship Management: Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.

Sales Prospecting: Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.

Direct Manager/Direct Reports

This Position typically reports to Pro Sales Manager

This Position has 0 Direct Reports

Travel Requirements

Typically requires overnight travel 20% to 50% of the time.

Physical Requirements

Most of the time is spent sitting in the same position or standing/walking; there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

Working Conditions

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Preferred Qualifications

Working knowledge of Microsoft Office Suite

Excellent written and verbal communication skills

5 years of professional work experience

2 years account management/sales management experience

2 plus years home improvement or home building industry experience

Successful professional growth in a high paced retail environment

Computer literacy with Microsoft Office programs

Demonstrates ability to create and cultivate a network of relationships both inside and outside the organization

Ability to leverage relationships to accomplish sales and profitability goals

Deep understanding of Pro customer needs with a focus on fulfilling 100% of product, credit, and performance requirements

Determine how each customer would prefer to be served and tailor communications accordingly

Strong leadership and negotiation skills; ability to persuade or influence others

Excellent communication skills (verbal, written)

Minimum Education

High school diploma and/or GED.

Preferred Education

High school diploma and/or GED.

Minimum Years Of Work Experience

2

Preferred Years Of Work Experience

5

Minimum Leadership Experience

None

Preferred Leadership Experience

None

Certifications

None

Competencies

Action Oriented

Being Resilient

Persuades

Builds Networks

Communicates Effectively

Customer Focus

Drives Results

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