B2B Collections Specialist (Contract, Onsite)
Location:
Santa Ana, CA (Onsite) Employment Type:
Contract
Overview Vaco's client in Santa Ana is seeking an experienced
B2B Collections Specialist
for an onsite, contract opportunity. This role is ideal for a detail?oriented professional who excels at customer communication, resolving invoice disputes, and reducing delinquent accounts while maintaining strong client relationships.
Key Responsibilities
Review and manage customer receivables, coordinating timely payment resolution
Communicate with internal teams and external customers regarding collection issues
Collaborate with the Customer Relations team to ensure tasks are completed accurately and on time
Reduce delinquency on assigned accounts to meet organizational goals
Facilitate invoice dispute resolution with customers, field teams, and local Customer Relations partners
Escalate issues and enlist management support when necessary to accelerate the collection process
Follow established work processes to collaborate effectively with employees at all levels
Build and maintain strong, cooperative relationships with customers
Investigate and resolve customer account issues professionally and efficiently
Qualifications
Prior experience in
B2B collections
or accounts receivable
Strong communication and negotiation skills
Ability to manage multiple accounts and prioritize effectivelyExperience handling invoice disputes and payment resolutions
Detail?oriented with strong problem?solving skills
Comfortable working in a fast?paced, onsite environment
Proficient with standard accounting or ERP systems (preferred)
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
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Santa Ana, CA (Onsite) Employment Type:
Contract
Overview Vaco's client in Santa Ana is seeking an experienced
B2B Collections Specialist
for an onsite, contract opportunity. This role is ideal for a detail?oriented professional who excels at customer communication, resolving invoice disputes, and reducing delinquent accounts while maintaining strong client relationships.
Key Responsibilities
Review and manage customer receivables, coordinating timely payment resolution
Communicate with internal teams and external customers regarding collection issues
Collaborate with the Customer Relations team to ensure tasks are completed accurately and on time
Reduce delinquency on assigned accounts to meet organizational goals
Facilitate invoice dispute resolution with customers, field teams, and local Customer Relations partners
Escalate issues and enlist management support when necessary to accelerate the collection process
Follow established work processes to collaborate effectively with employees at all levels
Build and maintain strong, cooperative relationships with customers
Investigate and resolve customer account issues professionally and efficiently
Qualifications
Prior experience in
B2B collections
or accounts receivable
Strong communication and negotiation skills
Ability to manage multiple accounts and prioritize effectivelyExperience handling invoice disputes and payment resolutions
Detail?oriented with strong problem?solving skills
Comfortable working in a fast?paced, onsite environment
Proficient with standard accounting or ERP systems (preferred)
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
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